.png.3b3332cc2256ad0edbc2fe9404feeef0.png)
ianguygil
-
Posts
624 -
Joined
-
Last visited
Content Type
Profiles
Forums
Downloads
Posts posted by ianguygil
-
-
Just a few personal notes on this unfolding disaster.
My wife's family in Japan are fine but were spread all over Tokyo when this happened and it was hard for them to get home. My 87 year old father in law walked 12 miles home after midnight across the center of Tokyo. The street was full of people as the trains were stopped and the traffic very slow. So he decided walking was the way to go. Compared to other countries when large earthquakes would happen, the behavior in Japan in exemplary. No looting. No need for army on the streets to protect shops and homes. Just people trying to help themselves and to help others who are not so fortunate. My wife went to University in Sendai and clearly is concerned about her friends there and many are without power so no Internet, Twitter etc (nobody should believe all the hype that these things will help out in all situations, try it if the ISP has no power, or the cell phone provider). But the engineering in Tokyo is simply amazing the way it held up to this earthquake which is hundreds of times more powerful in terms of energy than the Loma Prieta earthquake in San Francisco which was the largest one I have experienced personally but which was tiny compared to this.
On the business side, the Bank's 2 offices in Japan are fine, shaken definitely in Tokyo, but fine.
I am sure all our thoughts are with the Japanese people in this terrible time, particularly with the situation at their nuclear reactors. As the only country ever to have experienced the horror of nuclear attacks this is clearly a matter of huge concern for them (lets not get political, I am just talking about the civilians, not the things which lead up to the war).
So lets all send them our prayers, our support via multinational organizations(Red Cross etc.) and our admiration for how they are handling this as a nation. I could not be more proud of them.
-
There are several items to consider here:
- The first is the number of bills the ATM machine can dispense. Most of our ATMs are 20 bills, but some as Langsuan man said are 25
- The next is the largest currency demonination available in the ATM. Most of the time this is 1,000 Baht bills so on a 20 bill ATM it would be 20,000, but at busy times this may be 500 Baht or even 100 Baht bills, until we come to fill the ATM up. So you may end up with only 10,000 THB (20 x 500) or even in some case 2,000 (20 x 100)
- The next as stated is the limit set by your ATM issuer. In the West this tends to be quite low as the cash usage is limited. This is a per day and per transaction limit. With Bangkok Bank ATM cards it can be up to 500,000 THB per day
- The next is the exchange rate which will determine the amount of THB per withdrawal (combined with the per transaction limit)
- And the last is the amount of money that you have in your account :jap:
Enjoy!!
Ian
-
I was asked last week via PM if there was a guide for services at BBL in English. We have this in hardcopy for free in the branches and this is a Website link to the PDF of the document. I hope this helps answer many of the questions about products and services and what you can and cannot do on various types of visa, including tourist visa
-
Please check this link. It is easy.
PM me if you need help.
Ian
-
"I would like to know, hopefully from other canadians, how they transfer funds to their Thailand accounts? I deal with a credit union in Canada, but will change banks as needed because CU requires my sig every time I wire money. Difficult when standing in Thailand not Canada. Would like the least painful way. I deal with Bank of Bangkok here in Chiang Rai.
Thanks"
Please PM me and I can get somebody in the Bank to help you.
-
btw lang - why is everything super top secret with you?
pm me? Why? Better tell your bosses to get their fingers out of their bums.
Keep in mind he is just another ThaiVisa member; not Bangkok Bank's Customer Service Representative for ThaiVisa. If I remember right he said he worked in IT and Strategy. Many banking matters should be handled on a one-on-one basis and not every aspect of an issue discussed on a public blog. I'm just glad he does provide us a lot of banking information; info that has helped a lot of us.
Keep up the good work, ianguygil.
Pib, Aurelius, thanks for the kind words.
We will deal with specific customer issues offline and via a secure channel. Not on ThaiVisa. After we have tried to satisfy the customer they can decide to post whatever they want. I would hope that all would expect us to provide similar levels of confidentiality for their banking transactions.
As for the other guy, no need for me to answer insults from such angry souls.
Thanks again.
Ian
-
PM me and I will get somebody from the Bank to help. Thanks.
-
I just called Bangkok Bank again...
They can only do ACH transfers to your OWN account! They cannot do ACH transfers to a different account.
They suggested a wire transfer Bank to Bank. And they said this was more expensive.
If your using the ACH New York Bangkok Bank I believe that is correct
You can send to your account only but yes using wire/swift you can send to another account.
What you can do .....but you need to first set it up in Thailand is....In Bangkok Banks online transfer section you can set up other accounts like your mother etc...Then they need to SMS you & you need to confirm.
Once that is done you can ACH via NY to your account. Then go online & do the transfer to Mom or who ever else you have pre set in your transfer section of your account.
This works for transfers to not only Bangkok Bank but other banks as well......As long as you pre set it up.
This is what I do & perhaps Ian will chime in & set it all straight
edit: oops just saw Jim Gants post.....perhaps you can do it?
Not sure as I have it set up the way I described & it works well.
Sorry, I kind of lost the plot on this as there were so many posts.
So to summarize from what I understand:
- You can send money to a 3rd party - MIL - it will go straight into "the dragon's" account - oops, I mean your mother in law (at least my MIL was born in the year of the dragon though I never send her money as she has more than me
- Japanese ). If your Bank has the ability to enter a payee name you can use the ACH route to the 3rd party account via our New York branch. if not this would be a SWIFT payment and more expensive - You can send money to yourself to an account you own in THB in Thailand using the ACH network. Then you can transfer money as <name removed> says using iBanking. In fact you can setup future transfers in iBanking so you can transfer say 1,000 USD to yourself from the US via ACH and transfer 80 USD per month for 12 months to your Dragon if that works. You plug in the numbers, but I am sure you get the idea
- You can transfer all the money to me, all board members please, and I will spend most of it on wine, women and song. The rest I will squander.
Hope this makes sense. Please let me know if you need more details.
Here is a link to help explain.
Ian
- You can send money to a 3rd party - MIL - it will go straight into "the dragon's" account - oops, I mean your mother in law (at least my MIL was born in the year of the dragon though I never send her money as she has more than me
-
I have been trying to stay away from this thread as it seems a rather unusual scenario to me..
But just an FYI, if you ever need to send funds to yourself at a bank where you do not have an account, you can do a SWIFT payment with your passport and other details as PUPID (Pay Upon Proper ID). You can specify the bank branch you will pick up the funds, when, and your contact details (hotel etc.). And then go into the bank, show your ID as specified in the SWIFT message and pickup the funds or open an account on the spot. Or get a Draft or Cashiers Cheque.
This seems to be a far more reliable way of achieving the stated goal than sending to a friend.
As for picking up millions of Baht in cash and walking around with it.......
Also, the person selling whatever it is should be fine with a Cashiers Cheque. If not I would question exactly what is being sold.
-
At Bangkok Bank we have the following foreign currency accounts, I think the largest in the industry here:
- US Dollar (USD)
- Euro (EUR)
- British Pound (GBP)
- Japanese Yen (JPY)
- Singapore Dollar (SGD)
- Hong Kong Dollar (HKD)
- Australian Dollar (AUD)
- New Zealand Dollar (NZD)
- Swiss Franc (CHF)
- Canadian Dollar (CAD)
- Danish Krone (DKK)
- Norwegian Krone (NOK)
- Swedish Krone (SEK)
This is the link to learn more
PM me please if I can help. Thanks
Ian
-
As Aurelius says, Bangkok Bank doesn't use texted codes for transaction authorization but does require that the initial beneficiary setup be done in person at a branch. Authorization to use online telegraphic transfers must be renewed each calendar year and requires one of:
1. Proof of income letter from an employer in Thailand,
2. Proof of a Thai relative residing permanently outside of Thailand to whom you are transferring funds, or
3. Proof of a Thai relative studying outside of Thailand to whom you are transferring funds.
Incredible! I've sent millions of Baht in to Thailand with no questions asked!
I just double checked K Banks policy before posting and they do not have similar requirements. The Sim card is looking better and better!
Thanks For The Info!
All banks operate in Thailand under the same regulations. These are not things each bank comes up with. This is to prevent money laundering, including terrorist financing, among other things.
-
Jalansanitwong - the money will be transfered only after the share transfer documents are completed. This concerns a business, not a condo, and the receipient is a depasrting shareholder in my Thai company. But I appreciate your concern
Simon
Simon, sent you an email from my Bank ID. Please confirm it is ok for me to forward your details internally in the Bank. Thank you.
-
Please send me a PM. I can get our Bangkok Bank NY Branch to help you to move this, and depending on the amount we can set a special rate for you. We can step you through the process. Thanks
Ian
-
This is a FACT. In Chanthaburi. NO WORK PERMIT is needed for ibanking. As far as how to do it at the ATM. Put your card in the machine, ask for English, click other services, and slow down and read the instructions, and actually follow them. Not what you want to do, but actually do what the instructions tell you to do.
It is not uranium enrichment its reading.
Exactly. Well said.
I am going to get somebody from the business operations side to open an account on Thaivisa to answer this all directly. This may take a day or 2 as I need to get hold of the right person and I am not sure where he is today as I am in the US (we are a large company). But I think this will be more efficient than me having to get in the middle on all these questions.
But bottom line is that if you can open a normal deposit account, by normal I meant not one where the interest rate is "different". I mean one where the interest rates are the same as published for normal accounts, then you can get iBanking. So if you have a normal savings or fixed deposit account, you are ok. Work permits are, as I said above, NOT required. No "buts" this time....
So please wait for the new "official" ID and I can get involved just when it is IT. .....
I trust all had a good weekend. Weather here is spectacular in San Francisco :jap:
Ian
-
Is a WORK PERMIT required for iBanking? or not?
No work permit is required to open ibanking
I think we are very lucky to have ianguygil here answering questions.
I do not see any other reps from any other Thai bank doing teh same.
Thanks ianguygil !
Thanks for the positive feedback. I do this in my spare time to try to help out and it is always nice to know it is appreciated.
-
ianguygil;
Thank you for the link on how to set up iBanking via ATM. It seems that setting up iBanking via ATM does NOT require a work permit. However, the Bangkok Bank website for iBanking states that a work permit is required.
Is a WORK PERMIT required for iBanking? or not?
I don't want to set up iBAnking if it just going to be canceled. I have been in Thailand 19 years but have never had a work permit.
I am in California on business this week, so my responses will be delayed. Sorry.
No, Work Permit is helpful but not required.
Please see this link
Bottom line is if you've a resident Baht account you can have Bualuang iBanking. From the site link above ""*Only foreign nationals with a resident Baht account holding a non-immigrant visa along with a valid work permit or certificate of residence are eligible to apply for Bualuang iBanking."
PM me if you need some help please.
Thanks,
Ian
-
I have used my Be 1st card quite a few times. Carrefour, Makro, Tesco, Fuji, Central Festival department store, HomePro/Works, etc. Never had a problem with it. But I do try to limit it to reputable establishments only. Even in the US, I've had credit card fraud several times.
The US is actually the last holdout in the developed world in terms of Chip and PIN as this is known (smartcards) for ATM and Debit. This actually causes some problems when traveling in some countries.The UK was one of the first to impose it nationwide and all the Banks cooperated to do that. But in the "interim" period when some where CHIP and some were just magstripe there was a LOT of fraud from smart people who would steal a CHIP card, disable the Chip, dupe the data from a stolen card and give it to a merchant or ATM not setup for Chip and PIN. The process would step down to just magstripe and the fraud would in most cases go ahead. The UK was successful in the end as all banks went with this and updated their ATMs.
In the US they currently rely on the sophistication of other parts of the infrastructure, especially some of the incredible anti-fraud systems they have in place. But that is becoming more and more challenging to maintain as the threat becomes more and more serious each year.
Yeap, none of my US credit, debit, or ATM cards have chips; just the magnetic strips. Even my new Capital One Mastercard I got just this week has the magnetic strip.. But this card don't charge any foreign transaction fee, gives an approx TT exchange rate in transactions and gives 1 to 2% cash back so I'm overjoyed with the card even with its less secure magnetic strip. Regarding the anti-fraud protection, when I first used the card this week, which was nothing more than to adding it as a payment source to my US PayPal account, I got a call from one of Capital One's Fraud Protection reps a few hours later. They just wanted to confirm it was indeed me who had made the activity with the new card, even though I had notified Capital One earlier in the day during the activation process that I would frequently be using the card in Thailand, with the first buy to occur within a day or two. Also, I get an alert email immediately identifying any "foreign transactions" with the dollar amount....I really like this feature since basically all of my purchases will be in Thailand.. Even if I lost my card and didn't know I had lost it. I would sure find out I had lost my card or it had been copied via that immediate email notice, as I do check my email numerous times per day. I like that kind of fraud protection.
Pib,
There are 2 types of information security, Preventative and Detective. Both are required. The US tends to rely on the Detective in this case, whereby the detect after the fact and prevent it happening again. The processing times people are used to there are so fast that they will not put up with putting a real check inline in the processing. So while this experience you had would have prevented a problem if somebody was misusing your card, in fact it was detective to the event they thought was (or may be) strange, adding the card to the Paypal account.
I used to work for Bank of America in California for many years, and that, like many banks, and Cap One, run a huge AI engine in the background which picks up some fraud in realtime and other fraud quickly after the transaction completes. Very high tech stuff and all the Banks feed back into this huge AI engine in the sky each month so that they AI engine can become even more expert.
So the whole Chip and PIN thing is Preventative. The AI thing linked to notification emails etc is, in general, Detective.
Enjoy your weekend.
Ian
-
I have used my Be 1st card quite a few times. Carrefour, Makro, Tesco, Fuji, Central Festival department store, HomePro/Works, etc. Never had a problem with it. But I do try to limit it to reputable establishments only. Even in the US, I've had credit card fraud several times.
The US is actually the last holdout in the developed world in terms of Chip and PIN as this is known (smartcards) for ATM and Debit. This actually causes some problems when traveling in some countries.The UK was one of the first to impose it nationwide and all the Banks cooperated to do that. But in the "interim" period when some where CHIP and some were just magstripe there was a LOT of fraud from smart people who would steal a CHIP card, disable the Chip, dupe the data from a stolen card and give it to a merchant or ATM not setup for Chip and PIN. The process would step down to just magstripe and the fraud would in most cases go ahead. The UK was successful in the end as all banks went with this and updated their ATMs.
In the US they currently rely on the sophistication of other parts of the infrastructure, especially some of the incredible anti-fraud systems they have in place. But that is becoming more and more challenging to maintain as the threat becomes more and more serious each year.
-
lan,
Any idea/guess about the percentage of BKK Bank ATM's that now accept the Be1st Smart card? Say 10%, 50%, etc.
Only asking since I was thinkng maybe BKK Bank keeps stats on the progress of getting all the machines updated. If you don't know off the top of your head, don't worry about answering.
Personnally, I like the new security feature but I don't want to give up the ability in being able to get money from other Thai bank ATMs, especially the ATMs like K-bank that don't charge a 20 baht fee for withdrawing funds from another bank like BKK Bank. Big Thanks.
Pib
And the answer is (drum roll please Maestro)..
"Over 80% of our ATMs currently accept it, and we are progressively upgrading the remainder.
Please note that BBL cannot require the other banks in Thailand to upgrade their ATMs to read our chip cards.
Chip-enabled ATM’s abroad can accept our card, and all EDC’s at stores in Thailand and abroad"
-
-
lan,
Any idea/guess about the percentage of BKK Bank ATM's that now accept the Be1st Smart card? Say 10%, 50%, etc.
Only asking since I was thinkng maybe BKK Bank keeps stats on the progress of getting all the machines updated. If you don't know off the top of your head, don't worry about answering.
Personnally, I like the new security feature but I don't want to give up the ability in being able to get money from other Thai bank ATMs, especially the ATMs like K-bank that don't charge a 20 baht fee for withdrawing funds from another bank like BKK Bank. Big Thanks.
Pib
Pib,
Please give me a little while to check with the business on this. We definitely have those stats as we clearly need to know exactly which of the almsot 8,000 ATMs we do what. I will try to do this today, I am in the US on business next week so if I do not get to it today it will be soon, please just stick with me.
On the charge, it is actually pretty consistent I think across banks that you can use your ATM card at another bank's ATMs 3 times in a month without charges. But what do I know, I work in a Bank, so I use other bank ATMs about 4 times a year
apart from overseas of course.So I will get back to you on this. Thank you.
Ian
-
I don't borrow money so I'm glad I'm not having to subsidise all you borrowers out there with free or cheap lending from the banks.
Many people stopped using credit cards when out of their home country a long time ago because the charges are so high. It is not a Thai-exclusive issue.
I don't use credit cards here due to the potential for fraud. I've heard too many horror stories.
I transfer a bulk amount in via Bangkok Bank...it's a relatively cheap transfer rate. And, you can get 25k Baht a pop at their ATMs, and it is also a debit card...which I only do in the more reputable stores. Makro, Carrefour, Tesco, etc. But only if I am out of cash or an ATM is not nearby!
Talk about ripoffs...try exchanging money at the train station upon arrival in Venice. Un-f'in real.
Craig,
As you are especially security conscious and concerned about fraud, I wanted to make sure you were aware of the Be1st Smart Card. If you do not already have one of these please talk to your local branch.
The advantage of the Be1st Smart Card compared to a normal card is that they have a Chip on them so they can not be skimmed or duplicated. The restriction is that not every BBL ATM accepts them, although progressively more and more are being updated so that they do so. Also, you can not use this ATM card at the ATM of other banks.
So you could use iBanking (normal or Mobile) to transfer funds into an account tied to the Be1st Smart Card if you are especially concerned about your card being lost or stolen. You still need to chose a PIN, the experience is just like a normal BBL ATM card apart from the few seconds the ATM needs to read and validate the Chip.
Here is the link to the card.detail on our site
Ian
-
Thank you to wolf5370 and Tywais for the feedback on the service.
I posted on another thread around New Year that we are more than happy to receive feedback, positive and negative, as long as it is in a constructive and polite form.
We are most definitely interested in ideas for improvement. Many people on this site are tech savvy and use other services in other countries, US, UK, Oz etc. So when you have time, please post or PM me and I will see if we can add it to the work list. I think most reasonable people understand the need to do these things in "releases" so that all changes can be tested and we can ensure that we have not introduced any "nasties" by mistake.
Please always remember that this is Thailand, that our primary responsibility is to serve the interests of the nation. So you will never get ideas from me of how to work around the rules and regulations. Please also remember that we are a commercial enterprise. We strive to have delighted customers, expats included.
And if any of you have a problem with any of our services you can PM me, post first if you want, and I will put you in touch with the people who can actually fix operations problems (I am not on the Operations side, I am IT and Strategy).
Thanks,
Ian
-
...For me internet banking is set up with a user name emailed and a password sent via thai mail system. I have never received my password via the mail...
...None seemed to know about opening a online account via ATM...
This is exactly the same thing that happened to me. I received my user name but never received the password. I waited for months until I eventually just lost interest.
I never heard anything about opening a online account via ATM. Maybe I should try that. Does anyone know how it's done?
I could probably go back to the bank and repeat the entire process but it will probably take months again, with no guarantee that it will ever work.
I've had a Bangkok Bank account for about 12 years and apart from this online banking fiasco I've been quite happy with they're service.
TimTang,
I am really sorry for not responding to this before.
You can find all the details on how do register for iBanking on our website.
Here is the link to the specific page in English -
Again, apologies for not responding sooner, my friend just pointed it out that I had not answered you. If you have any problems please PM me. I just had dropped this thread as I did not want to get back into the rantings of Mr Chandler who has insulted me a great deal in past encounters and I have no patience for ranting.
I hope this works. Feel free to let me know if you have problems. We have thousands of people doing this now so it seems to be pretty straight forward.
Ian
- Japanese ). If your Bank has the ability to enter a payee name you can use the ACH route to the 3rd party account via our New York branch. if not this would be a SWIFT payment and more expensive
apart from overseas of course.
How Wife Can Access Retirement Account Upon Death
in Jobs, Economy, Banking, Business, Investments
Posted
I am sorry, I was traveling on business for a couple of days and I just got back pretty late last night. As Pib said I do not look at all threads so please PM me if you need an answer. I see that Dave already gave an answer and as he said he is also in the Bank (on the business side), so please trust his words. Thank you.
Ian