.png.3b3332cc2256ad0edbc2fe9404feeef0.png)
ianguygil
-
Posts
617 -
Joined
-
Last visited
Content Type
Profiles
Forums
Downloads
Posts posted by ianguygil
-
-
Actually, as this is a possible fraud, the best thing for you to do is to call our 24 hour call center and ask them to investigate. You can still email me, but I am busy all day in meetings and presentations and may not get to this until this evening.
So please call us on +66-2645-5555. Thanks
-
If you think that your account has been compromised you need to contact us directly and give your details (name, account number etc.). It would be best if you called us directly as they will need to ask you some questions. I will send you a PM with my Bank email address and then we can start the process. But this is very urgent if you truly suspect fraud has occurred. So please get on this right away. I will get somebody on the operations side to deal with this. Thanks
Ian
-
As AURELIUS said it is very possible and easy to do. We offer a good range of currencies and definitely have EURO and USD accounts. And as AURELIUS said you can access them on iBanking and transfer from them to THB online when you need to.
Please PM me if you have any more specific questions you want ot ask and I can handle them offline (amounts, how much you want to fund, where you will transfer the funds from etc.). I can arrange for an appointment if that will help. As AURELIUS said the Head Office deals with large numbers of such accounts, so that is a good bet to get this done quickly.
-
I realize that you are asking for a resource in Thailand. However, I would definitely recommend that you buy this stuff in Japan. In the old part of Tokyo, not far from Hakuzaki, there is a whole street full of 20-50 shops selling these things. From the incredibly high end, to the more affordable. As you are (apparently) a pilot, if you fly to Japan it would be a simple thing to pick it up there.
The quality is breathtaking. It really looks like the real thing. Some of the things I see here are quite clearly fake. But these things, fish, sashimi, noodles, look like you can eat them.
Just my advice.
-
And no need for us to even use SWIFT. Which is why we can offer a lower price and a shorter time for the kinds of transactions in the US between 3rd party banks and our local branch (ACH to BBL NY then our internal network from BBL NY to BBL in Bangkok),
Ian, correct me if I'm wrong.....
....but, even tho' the pipeline from NY to Bangkok contains no SWIFT network equipment, the transaction itself is SWIFT encoded, thus satisfying the security requirements in-place for international wires from the US. This too also allows ACH transfers to BB NY, for subsequent routing to Bangkok, to meet the new International ACH Transfer (IAT)requirements.
Jim
I won't get too far into the details of what we do as it is an internal issue. But I can say that the security, and compliance issues, including all AML and central bank reporting, are fully satisfied.
Other banks have been doing this for a long time. When I was with Bank of America they used an internal formal called EXEC983 an put the BofA to BofA payments on their internal network. Very cost effective and provides the ability to provide funds immediately rather than the 2-3 day settlement which applied back then with SWIFT.
I hope this is enough to explain things.
-
"Would there still be an intermediary needed if you used the Bangkok Bank branch in Sinapore to transfer funds to Bangkok Bank in Thailand? And wouldn't you not even need to transfer if depositing in a Bangkok Bank account? I am not being sarcastic .. just curious because the OP sent the money to Bangkok Bank and there is a Bangkok Bank branch in Singapore on Raffles Place."
i suppose the answer is no.
I am sorry Naam. I am traveling, letlaged and did not read this post properly.
No. No need for an intermediary if the payment is between our branches and Head Office.
And no need for us to even use SWIFT. Which is why we can offer a lower price and a shorter time for the kinds of transactions in the US between 3rd party banks and our local branch (ACH to BBL NY then our internal network from BBL NY to BBL in Bangkok), and the UK (BACS to BBL London then internal network from BBL London to BBL in Bangkok).
Apologies from me again. I was not ignoring. I was just reading in a fog...... in my mind:blink: ... it is 3 am here right now..........
I will ask our Global Payments people to try to provide some guidance on how to make the payment with the least hops and the least charges. There is a term you can use for those banks who do have a DT/DF (Correspondent) relationship with us to force them to go directly not via intermediaries (if there is no correspondent relationship they have no choice).......
-
-
Usually you have to pay two fees.One for the bank who send the money and one for the bank who recieve the money.
If you send money from europe to thailand then choose to let the recieving bank to pay the fees.It is cheaper.
Wrong! Always pay the charges of the sending bank at the source of payment and let the receiving bank deduct their own charges. If something appears to be missing then the transfer went through a third bank which deducted their own charges. Call the receiving bank and ask them from which bank they actually received the transfer. Then call this bank and tell them you need a receipt for the charges they levied. They will e-mail or fax you the receipt upon request. You'll need a transfer reference number which the receiving (your) bank will give you.
We do this very often because we need evidence of all deductions along the way for accounting purposes.
opalhort
It also depends on the nature of the transaction the transfer is intended to settle.
If you owe somebody 500,000 THB, you owe the 500,000 THB. Not 500,000 THB less the fees from your bank and the fees for the intermediary banks, and the fees for the beneficiary bank. So "charges to sender" is the way to go. If you are sending funds of your own to yourself then "charges to beneficiary" is fine.
If you are making frequent payments you can talk to the bank to ensure that the payments are send using the "least cost routing".
-
I really do not know about USAA, so you should ask them yourself directly. And tell them you want to pay directly to Bangkok Bank in Thailand and ask if they have a correspondent relationship to support this.
USAA's SWIFT wire transfers have always taken one business day -- and have received the advertised TT rate at BB. So too with SunTrust -- several years back when I was with them. Haven't the foggiest who their correspondent bank(s) are -- but since I had no problems, I really wasn't concerned.
I was just curious about the OZ chap who apparently got ripped-off because of too many SWIFT wickets to go through -- and your awareness that such wickets can -- and do -- exist. Curious, because of all the years perusing this forum, I have never seen any SWIFT wires from the States criticized for FX gouging, except when baht was mistakingly sent, vice dollars. But, then, I may have missed something.......
Anyway, just curious about how such things can occur.
Jim
I will try to go back to the post and send you a link.
What it is (why it can happen) is that some large global banks sell themselves as the global clearing agent for many regional banks so as to simplify their lives, give discounts on volume, just like in any business. Seems you have just been lucky. But that is why having an account with us is advantageous as you are much more likely to find your bank has a correspondent relationship with us compared to smaller rivals. We have a large percentage of our business on the International side compared to all Thai competitors.
-
Bottom line is you should have 2 statements. One from Singapore and one from BKK Bank. Once you have both of these, it should be easy to tell what has happened as well as allow you to make any needed dispute. These statements should allow you to see how much was given, sent and received in addition to any fees. You may need to ask but you have a right to this.
Your current receipt from Singapore may say 7800 baht but they may have additional fees too and that may not have been what was actually sent. If I send money from the US, I know I need to add money for the fee because they just deduct it from the amount you give them and want to send rather than collecting it as a separate fee.
Good Luck .. although possible, I doubt the Bank ripped you off beyond their normal practices of gouging customers.
Please keep us informed ... good education for all of us.
PS. 250 Baht comes out as $10.92 SIG right now .. maybe they did some rounding or it was right at $11 at the time you transfered .. although you are likely right that this is not a Singapore issue, don't rule it out until you have all the facts.
Please PM me and I will contact you from my Bank email. I will then get our Global Payments unit to explain to you the path of the payment message and the path of the funds, including any charges we are taking.
We are the major (largest) THB clearing bank. So many Singapore banks do use us directly, not through international intermediaries.
So please send me a PM. You will get an email from my Bank ID. THen we will deal with this offline and you can post what you want.
I am confident we are NOT lying. So it would be nice if you find that the charges were taken by another bank (intermediary) if you would at least publish that, as other posters have done in the past when I have worked to clarify these things.
I am out of the home office this week so there may be some delays in my responses. Thanks
-
you would have the payment sent USAA to CITI Bangkok via SWIFT (or their internal equivalent)
If, on my wire instruction sheet, I only put BB's SWIFT address, wouldn't this preclude CITI Bangkok from being in the loop? I.e., even if USAA uses CITI as a correspondent bank to get my money to Thailand, this process is concluded in New York, then sent directly to BB Thailand? (For CITI Bangkok to get involved, wouldn't their SWIFT code have to appear in the intermediary block on my wire instruction sheet?)
Jim,
No. There is a term you can use in SWIFT (I will need to look it up) to say do not use intermediaries. But one bank can pay another via SWIFT without the use of Intermediaries only if they have a correspondent relationship. So that means the banks have accounts with each other. And that requires a commercial relationship. Most banks try to keep the number of such relationships to a minimum in each country; Luckily, being the largest bank in Thailand we are the most likely for your bank to have a relationship with. But many regional banks (& USAA fits there) use a global player like Citi to clear funds around the world.
The SWIFT address just identifies the Bank (the Beneficiary Bank) to send the instruction to, not now the funds will be cleared.
I really do not know about USAA, so you should ask them yourself directly. And tell them you want to pay directly to Bangkok Bank in Thailand and ask if they have a correspondent relationship to support this.
Or......................
Just pay via our New York branch as I would always recommend to Americans.
-
All central bank reporting and other regulations are complied with. So the actual SWIFT network is not used. This allows us to offer a lower price than a normal SWIFT payment, which has charges on both ends and you can not control the FX rate.
Ian, a bit confused here...about the "you can not control the FX rate." (And maybe this is a Uk to TH problem...)
My wire transfers from the States have always received the Telex (TT)
rate -- and all my transfers have been SWIFT encoded. What pipeline they've crossed the pond on (SWIFT, or not), I don't know. But, it's never made any difference -- and I know Bangkok Bank NY has not been the correspondent bank in at least two of the wires.
SWIFT wires from USAA Federal Savings Bank, and SunTrust Bank, have always received the TT rate. And, ACH transfers via BB NY, have also always received the TT rate...
So, not sure why you'd never get the TT rate for any EFT transfer from the West to Thailand... Possibly, as I alluded to earlier, this might be a EU to TH thingy....
And, relatedly, the interbank exchange rate (IER) is always 12-20 satang above the TT rate. And, the IER is referred to as the "base rate." So, we've always got this built-in 'spread' between the IER and TT. Question: Is this spread used to cover costs; pure profit; or both?
Thanx (just trying to get educated in my old age).
Jim,
Thanks for the note.
What I mean is that you can not control which intermediary banks will be used with a normal SWIFT payment. So you can not control who will set the rate.
For example, if the USAA pays through CITI globally (for example, I am not saying they do) you would have the payment sent USAA to CITI Bangkok via SWIFT (or their internal equivalent) and the FX rate would be set by CITI in Bangkok for the USD to THB exchange (this is assuming you are not moving a huge amount and you do not have an FX contract to cover it).
Then CITI in Bangkok would send it to Bangkok Bank via local clearing. So you, like the customer from Australia who had a similar problem with intermediaries, would get hit with an FX rate which is not as good as with one of the largest "market makers" like us, and the costs on both sides of a domestic payment for moving the cash to us in Thailand. And if the chose the most expensive option for that the costs can be high (if they choose the equivalent of FEDWIRE instead of the equivalent of ACH). All these nasties befell our friend from Australia, and to him at first it looked very much like we had given him a crappy FX rate and we had delayed the payment. But we had not. It was the interimediaries who delayed, set the FX rate, and took most of the fees.
Please let me know if this is clear. I am in an all day Saturday meeting so I have time to respond for once. Thanks
Ian
-
Ian - I have re-read the OP.
Bangkok Bank advise I use the BACS system which would be a one off 20GBP payment.
I interpreted this as a direct reference to a BACS payment costing GBP 20.00 (to remit funds directly to Thailand).
Having taken the time ro read the post again, and look at BKB website, I can see that Sussexexpat is talking about the costs of getting funds internally transferred in the UK.
I apologise for the "<deleted>" reference. The OP was not clear but I made the wrong conclusion - sorry.
His bank have indeed totally misunderstood his requirements by using CHAPS to get funds to your London office. He could obviously send the payment to you online - convenient and cost-free.
I still think Halifax online to Thailand represents best value and convenience.
Hey, no problem. That is breakfast talk where I grew up:D
I think this is a very confusing subject for many people, particularly those who live in other countries and spend time in Thalland. Which is why I spend part of my own time to try to help out here. I am not trawling for business, although we always appreciate the business of those who choose us.. But I offer advice and assistance, where possible, but being realistic I know I can only touch the surface on this forum.
So please all fee free to contact me. And don't let the occasional genital reference get in your way:jap: .
-
Your contact is talking <deleted> - or at least giving only part of the story.
The BACS system is a UK based Bankers Automated Clearing System
http://en.wikipedia.org/wiki/BACS
It is NOTHING to with international payments which is by SWIFT (Society for Worldwide Interbank Financial Telecomminication)
In the case of BKB they are talking about you transferring from a UK bank to the UK BKK office via BACS. They still charge GBP 15 or GBP 20 depending on whether you remit Sterling or Baht.
If you are concerned about excesive charges consider Halifax Bank at GBP9.50 for an online International Payment.
Interesting rant.
The poster spoke the full and accurate truth
The payment via Bangkok Bank London Branch uses the domestic clearing system in the UK to move funds from the account owners bank, to our branch in London. BACS is the cheapest of the 2 major UK domestic payment mechanisms. We then take the funds from an "offset account" and move the funds between our London branch and our Thai head office. All central bank reporting and other regulations are complied with. So the actual SWIFT network is not used. This allows us to offer a lower price than a normal SWIFT payment, which has charges on both ends and you can not control the FX rate.
His problem was that the Bank in question sent the payment to us via CHAPS, which is normally used for high value corporate payments, or those which are very time sensitive (i.e. intra day).
So the poster was correct. And no references to genitalia are required, thank you very much
.Life by WIKIPEDIA and GOOGLE can provide very interesting but partial insights. All may be true, but not the whole story. Very much as I play the piano, all the right notes, but not necessarily in the right sequence :jap: . Thanks
-
jcon,
4%-5% property taxes are extortionate. I think the range i posted is in keeping with the majority of locales, though it is effectively higher now as many properties are assessed too high.
I think there is a huge range in the US. I also have property in Northern Cal and the taxes there for me are low as I have owned it for a long time. CA has a high income tax. Some other states do not have income taxes (FL, WA, NV) and so there is a higher property tax. Some taxes like OR have no sales tax. So they all have to raise revenue and do it in different ways. In my experience the taxes in CA are just above 1% of the last sales price, adjusted at a low percentage each year, plus some local levies for the county and city. So people like me who have owned property for a long time tend to have lower taxes than the people next door who bought it in the past 5-10 years.
I do have friends in CT and MA and their taxes as a percentage of the property value are definitely in the 4% - 5% range. Maybe higher even than that.
-
Most Thai banks have 2 cards. One for the mass of the Thai population who do not travel internationally. The other for those who do which is normally tied to VISA (Plus) or MASTERCARD (Cirrus). You can look on your card for either the VISA symbol of the MC symbol, or the Plus and Cirrus logos. If you have this you can travel. Just call your bank. They can tell you what type of card you have.
-
Go lower, go lower YEAH!. That new house I'm looking to buy in Florida that would have cost me 6.6 million baht just 2 months ago, now only cost me about 6 million baht and if it goes down to 25 baht to the dollar. That 6.6 million baht house is only gonna cost me 5 million baht. GO LOWER, GO LOWER!!!!! Since I am working in Thailand and get paid in Thai Baht. This dramatically increases my purchase power when I send money back home or order things from the internet. Those of you who are getting social security and other checks from the USA and your monthly money is actually getting smaller. BOO HOO!!!!
You want to take GOOD STRONG THAI BAHT & put it into the floundering and miserable US housing market MADNESS!No it's not. He is simply leveraging a strong currency at an appropriate time.
I saw a 50 % change in my Thai investments (from a UK perspective) within a few years - 2005 THB about 75 ish now 47 ish. Balancing across two currencies is an interesting one. And gives YOU the power to decide.
Philip,
I totally agree.
It is always amazing to me that the first reaction of many to an increase in a particular asset is to buy more, and the first reaction to a drop in an asset price is to sell. It is truly the "buy high, sell low" mentality which gets people in trouble.
This person has the idea to sell the THB which is strong and to buy an asset in the USD, so he is selling high (not necessarily at the top) and buying low (not necessarily at the bottom) which is sound. Market timing is impossible. But in the long term his is a more prudent approach. Particularly if he is diversifying.
So we are on the same side of the argument again
:jap: -
I've just checked a well known UK supermarket's online shop.
460g heinz salad cream is £1.50
here in the middle east a 250g bottle is £2.60
which is 3 times the price per gram of salad cream.
.
You're lucky only paying double price
I hate it too
But my wife is Japanese and they call almost exactly the same thing Mayonnaise (spelling). The brand is either Kewpie or Cuwpie (I forget the Romanization) and it is on sale at many Thai supermarkets (Tops etc.). It truly is almost identical, but you need to keep it refrigerated. It is much cheaper than the imported one. It is in a soft plastic squeeze bottle.
It is not like US Mayonnaise or the real French stuff. It is like English Salad Cream. And as I said, I hate it. My son and my wife love it. Go figure....
-
Thanks everybody ... very helpful information.
I have already spoken to my bank in Aus about sending AUD via TT therefore receiving the better rate. Fees in Aus are $20 per transfer.
Thanks again
Howard
You should try to ensure that there are not "Intermediary" banks on either end. Otherwise you will end up with a lot more charges and delay.
We had another poster a while ago complaining about our charges and the time taken for availability of funds. What it ended up was his bank in OZ had sent it via Citibank in Thailand who then sent it to Bangkok Bank via the local clearing system. It was Citibank who did the AUD-THB currency conv, setting the rate, and there were charges for both ends on the local clearing as is standard. And as it arrived on Friday it took 2 more days in total to arrive here (I am not sure why on the Citi end).
-
I have been using Bangkok Bank's internet banking for about 10 years.
The first 6 or 7 years, it was ok, but you could only use IE, no firefox.
Nowadays, I can use firefox, but 60% of the time it will crash (eg pull down menues usually will not work, have to call hotline, have to restart computer several times and so on).
I cannot use IE anymore when in Thailand, because it is too slow. IE from abraod works very well (but slow).
So after all, every log-in into Bangkok Bank's internet banking during the last 2 years or so is a pain in the ass. I never know how often and when the problems will show up (cannot log in, cannot log off, cannot this and cannot that), but I know that I better have 2 hours time. 1 hour is not enough for Bangkok Bank's internet banking.
It sucks.
BTW in 10 years, their internet banking service has answered the telephone once. The only way to call Bangkok Bank 02-645 5555 is pretending you want to cancel your cards, that is the only option in the menu where somneone will answer the phone. They change the menu often in order to make it difficult for customers to call. And of course, they will not answer the phone if it's late (like 10 pm), if it's raining, if it's a public or not so public holiday or whatever.
We have thousands of users on FIREFOX and they are fine. We have hundreds of thousands on IE and they are fine. The prior poster who had a problem spoke to my staff who stepped him through the setup steps and it was fine.So if you really want to sort this out please PM me and we will get in touch with you via my Bank email ID. We willl help you sort out the problem and you can post whatever you want on this site.
If you want to call the Bank you use 1333. That has been the contact number for years. It is in all our advertising and is on the Website.
Others with complaints have confirmed that if you call 1333 you can get our staff and that they speak English well. So please call that number if you do not want to deal with me. I have never heard of anybody saying before that they cannot get an answer from our staff on the phone.
1333 is the same Bualuang Phone service as 02-645 5555, you probably know this.
I just called 1333 and had them confirm this.
I then followed the menue to contact internet banking support, and after pressing 2, then 6, then 1, then 3 (I hope I remember right) somebody answered the phone. She had nothing to do with internet banking, but connected me to ibanking.
The internet banking staff spoke English quite well (this started a couple of years ago, before they would speak only Thai). I told her that I use FF for ibanking and always have some problems, maybe she has some idea? She recommended I use IE. I told her IE is too slow in Thailand. She then told me that I need FF 3.6 (I have 3.5.13), she said FF 3.5 is not supported.
Anyway, I just tried ibanking using IE and it worked very well, like in the old days - the reason may be that I just installed IE 8 (when abroad, I only use IE 8, when in Thailand I have up to now used IE7).
Glad it worked out.
Please PM me if you have any other problems.
Actually, the Call Center has had an English "vector" on the ACD (phone system) since we launched in the late 90's. It is driven by the menu you mentioned on the IVR/VRU.
Thanks again for the update.
-
.
"sure looks to me that they just squeeze that extra 150 fee (or very close to it) by hitting you with a lower exchange rate to make up the difference"
Even if your hypothesis were valid-- If you pull 1000 Baht and pay a 150 Baht Atm fee, that's a 15% charge.
If you withdraw 20,000, the 150 Baht fee would be only .0075, or less that 1% of the withdrawal amount.
Clearly, in the first case, you would need to get a VERY EXTRAORDINARY exchange rate to nullify the 15% fee! ..
.
Exactly, I tried to explain the whole "rates, fees, spreads" thing in this post a couple of months ago. You really need to look at the "effective exchange rate" after all fees and percentages are taken. If you did the same withdrawal (amount) at the same time from 2 different ATMs you would be able to compare the effective rate, which is what matters to you. One way or another the bank needs to make some money to pay for the service, whichever bank it is.
Posted 2010-07-30 01:04
Let me try to clarify so I do not use "banker speak"
A customer of UK Bank A whose debit card is tied to the VISA network goes to Thai Bank B and withdraws 20,000 THB from their ATM. Thai Bank B adds 150 THB to the total (which is now 20,150 THB) and debits the amount via the VISA network from UK Bank A at the prevailing rate for the day which for simplicity we will say is 50 THB = 1 GBP.
UK Bank A will debit 403 GPB (20,150/50) plus their charges. If we assume they charge 2% plus 2 GBP (I have no idea of the charges in the UK, I know HALIFAX did not used to apply charges in the other direction). So the total debit in GBP would be 403+8.06+2, giving 413.06. So the "effective" exchange rate to the customer is 20,000 (what they got in THB) / 413.06 = 48.42, less than the FX rate provided by VISA which is 50.
If a customer of UK Bank C went to the same Thai Bank B, did the same transaction, but UK Bank C did not levy charges, they would actually get an effective exchange rate of 49.63 (rounded) which is 20,000/403, but the actual FX rate used is still 50 for both banks. The difference in the effective exchange rate is due to charges which are set by each bank
In either case, Thai Bank B would get the same amount from UK Bank A and UK Bank B and this is based on the VISA FX rate in effect
I hope this makes sense. And I hope this helps. I rushed to do this as I am in a meeting listening. So please excuse any errors.
Good luck.
-
I have been using Bangkok Bank's internet banking for about 10 years.
The first 6 or 7 years, it was ok, but you could only use IE, no firefox.
Nowadays, I can use firefox, but 60% of the time it will crash (eg pull down menues usually will not work, have to call hotline, have to restart computer several times and so on).
I cannot use IE anymore when in Thailand, because it is too slow. IE from abraod works very well (but slow).
So after all, every log-in into Bangkok Bank's internet banking during the last 2 years or so is a pain in the ass. I never know how often and when the problems will show up (cannot log in, cannot log off, cannot this and cannot that), but I know that I better have 2 hours time. 1 hour is not enough for Bangkok Bank's internet banking.
It sucks.
BTW in 10 years, their internet banking service has answered the telephone once. The only way to call Bangkok Bank 02-645 5555 is pretending you want to cancel your cards, that is the only option in the menu where somneone will answer the phone. They change the menu often in order to make it difficult for customers to call. And of course, they will not answer the phone if it's late (like 10 pm), if it's raining, if it's a public or not so public holiday or whatever.
We have thousands of users on FIREFOX and they are fine. We have hundreds of thousands on IE and they are fine. The prior poster who had a problem spoke to my staff who stepped him through the setup steps and it was fine.So if you really want to sort this out please PM me and we will get in touch with you via my Bank email ID. We willl help you sort out the problem and you can post whatever you want on this site.
If you want to call the Bank you use 1333. That has been the contact number for years. It is in all our advertising and is on the Website.
Others with complaints have confirmed that if you call 1333 you can get our staff and that they speak English well. So please call that number if you do not want to deal with me. I have never heard of anybody saying before that they cannot get an answer from our staff on the phone.
-
10 mil baht would give you only 225,000/year out which the bank would take another 15% tax so you're left with a little over 190,000.
Without touching the principal you would have to be really frugal to be able to live on that for a whole year.
Correct. The Bank would take the tax and give it to the Government. It was not actually clear to me if the poster meant 10 Million THB, USD or maybe Lao Kip
. Just to restate again. Banks around the world are offering low interest rates because central banks are keeping their rates so low. There is a direct relationship (especially with shorter maturities). So for posters to be critical of an individual bank, or all banks in a particular country, makes no sense. Central Banks are pushing rates down to try to accomodate the recovery. Even though the Bank of Thailand is progressively increasing them, albeit slowly. And as a result banks are slowly increasing their rates in Thailand.
-
Be aware of hidden charges if wiring over money. At least from the UK.
I transferred some money over recently, my UK bank charged me 25GBP. I don't have a problem with that. My local Bangkok Bank charged me 400Baht, I don't have a problem with that. Unbeknown to me at the time, an intermediary bank was used which was the Bangkok Bank London. Bangkok Bank in London charged me 27GBP to transfer the money to Thailand. I do have a problem with that. All in all 60GBP to transfer some money over. To make matters worse Bangkok Bank London refuse to answer my e-mails.
Please contact me via PM. I will get you an answer and we will definitely stand by our published charges. I will give you my Bank email, you can correspond in a confidential channel. You can publish whatever you want once this is all explained. Thanks
I am assuming you were transferring to Bangkok Bank in Thailand and not another Thai bank.
.
You want to take GOOD STRONG THAI BAHT & put it into the floundering and miserable US housing market 
Excessive Bank Charges.
in Jobs, Economy, Banking, Business, Investments
Posted
Jim,
This is the term you need to use to tell your local bank to pay directly and not to go through a Thai intermediary. As I said before this only works if your bank has a correspondent relationship with us. I got this from our Global Payments people when the prior guy from OZ had a problem and his payment was cleared via Citi in Bangkok.
"please advise the remitter to state "Do Not Convert" in the payment message field of the telegraphic transfer form. The funds should then be remitted directly to Bangkok Bank."