Skip to content
View in the app

A better way to browse. Learn more.

Thailand News and Discussion Forum | ASEANNOW

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Krungthai debit card stopped working in BigC and other stores

Featured Replies

About a year ago I got a new debit card with chip and 6 digit PIN.

 

I’ve been using the card without problems, although most stores still used the swipe with signature.

 

Recently I noticed I had to enter PIN in most locations, no problem.

 

But then a few days ago the card was declined at BigC after entering PIN twice. Happened again at a clothing store. I went to BigC again with my own card and my girlfriend’s card (separate accounts, but also Krungthai), both cards were declined (after entering PIN).

 

I asked at the bank, they had no idea what could cause this, and their suggestion was to reset the PIN (after checking the card worked with their ATM).

 

Has anyone else had a similar problem? Or possibly, did anyone successfully use their Krungthai debit card with chip and 6 digit PIN in a BigC within the last 2-3 days?

 

It is Big C they have not trained there staff how to work the new debit cards card reader machines in their stores. This goes for many tesco lotus also. 

There is nothing wrong with your cards. They need to press enter on there card machine enabling you to enter you pin on the customers card machine. 

Edited by ArickChaiyaphum

Big C, Energy Reform, Fascino...just to name a few places where my new SCB Mastercard 6 digit PIN debit card did not work.

Agree some don’t know how to use the new machines... I’ve explained it to a few and it worked

KTB have introduced a 6 figure pin number on new cards, this may have screwed up old cards. 

Yes. I had the same problem .

In my case I went into the bank, and they directed me to a Visa website where I needed to update secondary security.

Quite complicated

Last August I tried to use my Visa card in the petrol station in BKK (which I've done many times) but there was an issue in the office/cabin. I got out the car and went to see the machine and it said in English 'enter PIN' and of course the Thai servers had no idea what that meant - not very helpful. All the other instructions are in Thai so I don't know why this one isn't. It seems to be taking forever to set up the chip and pin in Thailand.

Create an account or sign in to comment

Recently Browsing 0

  • No registered users viewing this page.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.