ttl Posted August 20, 2019 Share Posted August 20, 2019 I am fairly sure I am not in this situation alone. use their Wifi service ,and need technition service once a fortnight because of the server at Mukdahan I also pay for IPTV for TV general usage and the BROWSER OPTION for international connections ,especially STREAMING of sports events. As of last weekend the Browser sends me a message to update the Drivers from and including Windows * and 10. Of course the update does not work as the system belongs to TOT.I use sky sport 1.,mainly for MAIN EVENT streaming and also ACTION EV0ENTS when it times out it can take minutes to reload itself,meantime I watch on my small computer screen which is usually 90 seconds ahead of the TV screen They both "time out" after 10 to 15 minutes, so I have to set up again. Many International Sports are of interest generally As an Kiwi I like to follow the All Blacks,especially with World Cup due soon. I have called TOT service 3 times in the last 3 days to explain and ask for them to upgrade DRIVERS ASAP. I have made the English connection by phone. but there seems to be no understanding, though as a retired teacher of English as a Second Language I try my hardest. I request they open their system and follow through my actions for them to follow and see the screen reminder to upgrade. I have tried the local TOT branch at Mukdahan,no understands ANGRIT. They seem unable to use the demo system in their office so I can demonstrate the problems. No use making a phone call to them as as soon as they hear non Thai speach they HANG BLOODY UP. What is your experience with TOT? Or is it only me.? Link to comment Share on other sites More sharing options...
poohy Posted August 20, 2019 Share Posted August 20, 2019 I live in a remote area only CAT was available before now 3BB both in my experience are good especially service wise initially i was with CAT but changed to cheaper 3BB I believe TOT is a nightmare here as well luckily not available in my area Re service problem do you have to contact local office....My 3BB is call centre only and they are good BUT If you are in or near a town and need technicians every 2 weeks something is seriously wrong Hopefully you can change provider Link to comment Share on other sites More sharing options...
johng Posted August 21, 2019 Share Posted August 21, 2019 ToT is an internet provider... they do not supply SKY Sports through their IPTV system so you must be getting it from a different and I'll guess "dodgy" IPTV service..which I suspect is where your "upgrade drivers" problem lies..so talk to them not ToT. ToT do not "upgrade drivers" they are only interested/required to provide internet to the modem/router on your property ( this equipment will not display a message to you about "updating drivers" ) all other equipment attached to the modem/router is your responsibility, visiting "dodgy" web sites is also your responsibility also remember when you get a message to "update drivers" don't click on the box saying "update now" or something similar because it will probably lead to a virus. Link to comment Share on other sites More sharing options...
worgeordie Posted August 21, 2019 Share Posted August 21, 2019 What's the Browser option ? and what browser are you using ? TOT have nothing to do with browsers,,I use TOT and have for a long time,most of the time its OK,same as other suppliers I suppose. regards Worgeordie Link to comment Share on other sites More sharing options...
ttl Posted August 21, 2019 Author Share Posted August 21, 2019 To the uninitiated TOT supply as a PART OF THEIR Package the output of IPTV and all it's' components.There is a full browser and obviously a component from material dated 1/2/1970 which shows on the screen ans then automatically shows current date. The first automatic offering is http.metv.co.th which of course brings the message unavailable Using a mouse you can select from a good and useful range of options of computer sites,even GOOGLE and work from there with all the balls and whistles. TOT mus be responsible to upgrade the browser one would think, as it is a component included (but not shown)on my monthly account. Ask your local TOT office next time you pay their bill Link to comment Share on other sites More sharing options...
johng Posted August 21, 2019 Share Posted August 21, 2019 ToT do supply an IPTV service..but that doesn't include SKY sports or Kiwi TV channelsIf you're getting "update drivers" messages check for browser hijacking and virus on your devices. Link to comment Share on other sites More sharing options...
KhunBENQ Posted August 21, 2019 Share Posted August 21, 2019 And I thought I was the only one completely confused by the thread. Link to comment Share on other sites More sharing options...
ttl Posted August 22, 2019 Author Share Posted August 22, 2019 Been some action somewhere. Big improvement with Sky Sport one Both Main event and Action videos,though download not fast enough yet Please note TOT Top Box showing in first picture..Just part of the standard system I had installed with WIFI 7 years ago Enjoy Link to comment Share on other sites More sharing options...
Jai Dee Posted August 22, 2019 Share Posted August 22, 2019 TOT have been having some issues with all their services over the past 4 days... hopefully resolved now. Do you have a local Thai in your village (wife, friend etc.) who could observe the problems you are experiencing then call the local TOT branch at Mukdahan and talk with them in Thai? Link to comment Share on other sites More sharing options...
ttl Posted August 22, 2019 Author Share Posted August 22, 2019 when a service man calls she confuses things more.Over 7 years have had a few but no English except for one chap who died in motor cycle accident.Mukdahan had a brilliant multi lingual phone receptionist but found a much more lucritive in USA Wife is not sure if it runs on E20 or Diesel Thanks for the suggestion Ha.Ha Link to comment Share on other sites More sharing options...
johng Posted August 23, 2019 Share Posted August 23, 2019 Ok after seeing the photos its makes sense now ( kind of maybe ) looks like the ToT IPTV box may need an update to its browser..you should check in the settings menu if a firmware/software update is available...updates where automaticity applied when I was using the ToT box but its a computer and "things happen" Also I would guess that you are watching Sky Sports and Kiwi Tv through the browser via a "dodgy" website which is the more likely source of "update drivers" message and nothing to do with ToT. Link to comment Share on other sites More sharing options...
Jai Dee Posted August 24, 2019 Share Posted August 24, 2019 On 8/23/2019 at 9:21 AM, johng said: looks like the ToT IPTV box may need an update to its browser..you should check in the settings menu if a firmware/software update is available...updates where automaticity applied when I was using the ToT box but its a computer and "things happen" Maybe also check the "Appstore" application to see if there are updates available for your installed apps? Link to comment Share on other sites More sharing options...
Jai Dee Posted August 24, 2019 Share Posted August 24, 2019 On 8/20/2019 at 2:51 PM, ttl said: I also pay for IPTV for TV general usage and the BROWSER OPTION for international connections ,especially STREAMING of sports events. How do did you access Sky Sports 1 from the browser? Was it set up as a link from your favorites? And how did you access Kiwi TV? Also another link from favorites? Could you access only the FTA (free-to-air) channels or were subscription IPTV channels available too? As has already been suggested the box may have been set up originally for you to watch these streams via "dodgy" websites, which come and go frequently as they are essentially providing pirated content. Link to comment Share on other sites More sharing options...
ttl Posted August 24, 2019 Author Share Posted August 24, 2019 12.30pm just turned om Sky sports 1 .On main event NZ Rugby Championship game is on Auckland vs Bay of plenty Loud and clear Using Action Channel is Boxing cannot see location and components not known to me Another interesting point Call Centre for IPTV is 02 500 1111 has me beat with my poor hearing, seems all in Thai and did not pick up which number for ENGLISH Some kind person may call them for me and put the number on this site TOT call centre the number is 9 for English Thanks Vince Link to comment Share on other sites More sharing options...
Chazar Posted August 24, 2019 Share Posted August 24, 2019 On 8/20/2019 at 2:51 PM, ttl said: What is your experience with TOT? Used them for 4 years a s only internet available was wi max, if ever there was a problem wife called them and they were usually pretty fast to come out. Link to comment Share on other sites More sharing options...
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