I cannot get in to my Bangkok Bank account via Internet banking. I have tried both my home wi-fi connection and mobile connection, Bangkok Bangkok app and Bangkok Bank website on my laptop and nothing works. It worked fine and I could get in to the account fine yesterday. I am in New Zealand....so maybe that is the problem. Is anyone else experiencing problems (especially those outside Thailand like me)?

Edited October 23, 20196 yr by mstevens

It's working from within Thailand but sends no data when I am VPN'd to Belgium.

 

Definitely a problem somewhere.

 

I just tried from Singapore VPN and took longer than normal to connect (got can not make connection and then immediately connected).  Seemed to work fine once connected.  I just tried a second time and immediate connection so maybe fixed.

VPN to USA BBL iBanking works fine.

Recently BB made a change to their site. This change was not supported my smart phone, it is about 4 years old.

Thanks for the replies. It was fine again about 90 minutes after I posted.

I'm in Bangkok....logged onto Bangkok Bank ibanking no problem.  Then  tried with a VPN connection for a US IP address in Texas.... logged onto Bangkok Bank ibanking again no problem again.  Summary: whether using a Thailand or US IP address didn't make  a difference.   Bangkok Bank mbanking also working fine for me.

 

 

So it seems to have been a temporary problem.

Annoying but what can you do?

Even from here in Thailand I sometimes get slow response or spinning wheel forever (e.g. at logout).

At the moment the website works fine.

 

On Saturday Oct 26 there will be a shutdown for maintenance, midnight to 9:00 AM Thai time.

Hope it serves to improve reliability.