astral Posted April 4, 2007 Share Posted April 4, 2007 I have been trying to book a flight this morning. Air Asia tells me my card has been rejected, but my bank says that Air Asia has not asked for approval. That was early this morning. Now the site says I need to be logged on, and will not let me get beyond the initial "search" stage. Am I the only one, or are others having trouble?? Link to comment Share on other sites More sharing options...
cdnvic Posted April 4, 2007 Share Posted April 4, 2007 I have been trying to book a flight this morning.Air Asia tells me my card has been rejected, but my bank says that Air Asia has not asked for approval. That was early this morning. Now the site says I need to be logged on, and will not let me get beyond the initial "search" stage. Am I the only one, or are others having trouble?? I can get past the member login area. You just have to check the box saying that you understand the terms and conditions. (Next to the total cost of flight). Link to comment Share on other sites More sharing options...
bendix Posted April 4, 2007 Share Posted April 4, 2007 Happens a lot lately. easier to call them direct and do it over the phone, in my opinion. Link to comment Share on other sites More sharing options...
threelegcowboy Posted April 4, 2007 Share Posted April 4, 2007 All, Spent alot of time trying to use Airasia booking with Credit card etc. The error messages are not always correct as to your problem. Try putting in your telephone number like you are calling from out of Thailand. I had good results after that. LLL Link to comment Share on other sites More sharing options...
StefanH Posted April 4, 2007 Share Posted April 4, 2007 All,Spent alot of time trying to use Airasia booking with Credit card etc. The error messages are not always correct as to your problem. Try putting in your telephone number like you are calling from out of Thailand. I had good results after that. LLL Had trouble yesterday, process was stuck at Payment. A fresh restart of the whole booking not possible... Had to delete Temporary Internet Files, Browser Cache etc., after this went smooth.... Link to comment Share on other sites More sharing options...
jbsears Posted April 4, 2007 Share Posted April 4, 2007 I have problems with their website all the time and today was no different. Also, you sometimes can't book it over the phone and get the same prices. I've tried that and they said the special internet prices are just that only for ordering over the internet. Link to comment Share on other sites More sharing options...
britmaveric Posted April 4, 2007 Share Posted April 4, 2007 Never had an issue booking online, strange to say the least. Link to comment Share on other sites More sharing options...
terry57 Posted April 4, 2007 Share Posted April 4, 2007 I have been trying to book a flight this morning.Air Asia tells me my card has been rejected, but my bank says that Air Asia has not asked for approval. That was early this morning. Now the site says I need to be logged on, and will not let me get beyond the initial "search" stage. Am I the only one, or are others having trouble?? of all the flights i have booked with airasia on the net i have had problems maybe only 10% of the time so im fairly happy with the system. the times i had problems i rang direct and booked . there was a $5 aud booking fee over the phone. no big deal so give it a crack. Link to comment Share on other sites More sharing options...
Shah Jahan Posted April 4, 2007 Share Posted April 4, 2007 Yeah their site is a mess - it seems to work best with IE (Internet Explorer)- I normally use firefox and it doesn't seem to like that Link to comment Share on other sites More sharing options...
ovenman Posted April 4, 2007 Share Posted April 4, 2007 (edited) I've never had a problem making a booking online with AirAsia in the past. I just browsed their website, simply wanting to look up a fare for a particular flight. No dice. Every time I attempt a search, what gets returned is one sales press release or another. Very strange... Edited April 4, 2007 by ovenman Link to comment Share on other sites More sharing options...
thefusilier Posted April 5, 2007 Share Posted April 5, 2007 Air Asia is a crap airline, you'd be doing yourself a favour to avoid it altogether. Link to comment Share on other sites More sharing options...
bangkapiboy Posted April 5, 2007 Share Posted April 5, 2007 Yeah it saved me a lot of time just finally calling and booking over the telephone. Link to comment Share on other sites More sharing options...
britmaveric Posted April 5, 2007 Share Posted April 5, 2007 Air Asia is a crap airline, you'd be doing yourself a favour to avoid it altogether. Great airline and unbeatable prices!!! Link to comment Share on other sites More sharing options...
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