DTAC voicemail requires a PIN?

[evadgib]

Hi All,

        I've used DTAC for 20 years & was somewhat surprized to hear "please enter your PIN followed by the £ sign" when trying to access my messages a few days ago. I had no idea what this meant (I've never had a PIN for this purpose) & nor did the staff at my local DTAC shop when I asked there & nor did whoever she rang at the other end(!)

        As of now I am unable to access my voicemails. Has anyone else had same & know how to fix it?

       Thanks.

[MutMeetheCat]

21 August 2020. I too tried to access a DTAC Voicemail, and got the instruction to enter my PIN number. What PIN number?

 

[RichCor]

Check your SMS text message app. DTAC may have posted your voicemail pin in a message

 

 

EDIT also, posted in a similar ThaiVisa topic thread:

  

On 4/8/2020 at 2:16 PM, evadgib said:

How on earth are DTAC customers expected to access their voicemails that now require an access code if DTAC themselves are closed & not manning their customer enquiries #? Their app and website are useless as I could find nothing useful there either. I have voicemails from home that I cannot access & therefore have no idea who from or what news they might contain...

 

On 4/8/2020 at 9:23 PM, evadgib said:

Sorted. I sent an IM via their FB page & they responded by sending the code to my ????

 

Edited August 11, 2020 by RichCor
Added quote from similar solution thread