jonwilly Posted March 26, 2020 Share Posted March 26, 2020 Can anyone tell me where the location of the main Office is in Chiang Mai ? Places like Maya are closed down. john Link to comment Share on other sites More sharing options...
cnxnicho Posted March 26, 2020 Share Posted March 26, 2020 (edited) If you go past Central Festival on the Doi Saket Rd and turn right at the next traffic lights, you will see the main True Office on the left you cannot miss it. Home Sukkapan and Payap University are on the right. Edited March 26, 2020 by nichopaulcnx update Link to comment Share on other sites More sharing options...
jonwilly Posted March 27, 2020 Author Share Posted March 27, 2020 Thank you, Nichhopaulcnx.I know the area and will visit later this morning. john Link to comment Share on other sites More sharing options...
ThaiPauly Posted March 27, 2020 Share Posted March 27, 2020 I was in the AP Plaza branch on Monday and asked where future bills could be paid and the cashier said 7/11 Don't know if that helps you? Link to comment Share on other sites More sharing options...
chingmai331 Posted March 27, 2020 Share Posted March 27, 2020 Are all TRUE payment kiosks closed? Could be due to continued human handling etc. I'll need to pay soon so will check out the kiosk at Tesco_lotus across from Mee Chok plaza. And BTW, a google reviewer says 'cannot pay bill at True Regional Office'. Link to comment Share on other sites More sharing options...
jonwilly Posted March 27, 2020 Author Share Posted March 27, 2020 Thank you, ThaiPauly, I have been away to escape CM Smog season. I had to return to beet the inter province crack down and find my TV True connection is not working. I cannot find my bill so need to speak to some one. I tried searching on net and could find the internet No , the management in my condo chased up True on there computer and could only find the number which they tried to connect with but where on hold for over 15 mins. Much appreciated folks for helping. john Link to comment Share on other sites More sharing options...
elektrified Posted March 27, 2020 Share Posted March 27, 2020 34 minutes ago, chingmai331 said: Are all TRUE payment kiosks closed? Could be due to continued human handling etc. I'll need to pay soon so will check out the kiosk at Tesco_lotus across from Mee Chok plaza. And BTW, a google reviewer says 'cannot pay bill at True Regional Office'. You can't pay there because it is closed. The only place open there is Tesco Lotus. Everything else is shut down. I was there the other night and even the downstairs pharmacy was closed - which surprised me. Just pay it on-line...simple. Link to comment Share on other sites More sharing options...
techno Posted March 27, 2020 Share Posted March 27, 2020 Ring the call centre 1242 Link to comment Share on other sites More sharing options...
jonwilly Posted March 27, 2020 Author Share Posted March 27, 2020 Thanks gents for you kind words. My manager at my condo tried the 1242 number for over 15 mins yesterday, jammed solid. I followed Nickpauls directions and found main office just past Uni. Busy but efficient. Temp check before allowed in then I mentioned my problem and a young girl came from back office and helped out. They had no reference to me being signed up and she requested I, phoned through number on my Sim card. This I did on returning and she says very strange your paid up tp May, yearly subscription. She is sending a tech round tomorrow far to late for today. Nice girl very helpful, what I call typically Thai. john Link to comment Share on other sites More sharing options...
jonwilly Posted March 30, 2020 Author Share Posted March 30, 2020 Update. Cut long story short Engineering do not work Saturday so I went down True main office this morning and had pleasant chat. At 09.35 I get phone call while still in main office Engineering will be at my place at 10.00. I returned at speed but they beat me to my place. Young Lad and he started checking out system, Seems there had been an update on Computer side while I was away and my TV was shut down. Two attempts and he downloaded and installed,IMG_0308.HEIC now OK. john 1 Link to comment Share on other sites More sharing options...
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