1948wjm Posted June 15, 2020 Share Posted June 15, 2020 As the subject indicates I am unable to use wifi on my laptop and when i connect to ethernet and trouble shoot it advises that I need to connect an ethernet cable and also my wifi communication is turned off ??? I have checked google and still unable to resolve this problem. Any assistance out there ?????? The HP model is 15-DB1004AU on WIN 10 Link to comment Share on other sites More sharing options...
stouricks Posted June 15, 2020 Share Posted June 15, 2020 (edited) Does it connect to WiFi without the ethernet cable? And why do you need WiFi if it is connected via ethernet? Edited June 15, 2020 by stouricks Link to comment Share on other sites More sharing options...
ravip Posted June 15, 2020 Share Posted June 15, 2020 (edited) You could try to uninstall the WiFi driver and reinstall it Here are the HP drivers (Do the driver update with the Ethernet cable connected) Edit Of course, test your WiFi with the Ethernet cable disconnected. Edited June 15, 2020 by ravip Link to comment Share on other sites More sharing options...
anchadian Posted June 15, 2020 Share Posted June 15, 2020 (edited) If you are using ethernet, you don't need wifi, just disable it although it should do that automatically. You could try a network reset or reinstall the drivers. Edited June 15, 2020 by anchadian Link to comment Share on other sites More sharing options...
WorriedNoodle Posted June 15, 2020 Share Posted June 15, 2020 5 hours ago, 1948wjm said: I am unable to use wifi on my laptop Has it ever worked? If no then it maybe a bad wifi card? I had a new HP laptop once that would not run the wifi card until HP produced a new BIOS update. I had to install an older model wifi card in its place from previous series of laptop until HP fixed the issue. If it has worked before, maybe a Win10 update affected the drivers? Try a roll back to when it did work? Link to comment Share on other sites More sharing options...
1948wjm Posted June 15, 2020 Author Share Posted June 15, 2020 The wifi was working fine 1 week ago until I connected an ethernet cable to stop some buffering ?? Link to comment Share on other sites More sharing options...
impulse Posted June 15, 2020 Share Posted June 15, 2020 Twice in the past 10 years, on 2 different laptops (neither one an HP), I've had to replace the wifi card. Easy to do, pretty standard cards, and very reasonable price wise. Besides, it'll probably give you an opportunity to upgrade to a newer, zoomier wifi card. Link to comment Share on other sites More sharing options...
Eindhoven Posted June 15, 2020 Share Posted June 15, 2020 6 hours ago, 1948wjm said: The wifi was working fine 1 week ago until I connected an ethernet cable to stop some buffering ?? What did Google tell you? Did you check that the Adapter has not been disabled? Ridiculous that they would sell such a device with an old style mechanical hard drive. Link to comment Share on other sites More sharing options...
1948wjm Posted June 17, 2020 Author Share Posted June 17, 2020 Amazing magic has happened !!!! after trying numerous things to try and rectify my problem with the wifi hey presto !! when turning on my laptop today my wifi connection is now back and working fine ???? Link to comment Share on other sites More sharing options...
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