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Ipad lost passwords

Inderpland
Inderpland
in Mobile Devices and Apps

Featured Replies

I have a friend that doesn't have a clue about anything to do with tablets and computer stuff. He has an Apple Ipad that's 4-5 years old and when I tried to help him install antivirus software he realized he had forgotten the required password as well as the Apple password and the recovery phone number.

Is there anything I can do to help him or is the only option to bring the tablet to an Apple service center?

9 minutes ago, Inderpland said:

 

Is there anything I can do to help him 

Bring him to the a doctor so that he can get medication that improves his memory. 

If you forgot your Apple ID password

https://support.apple.com/en-us/HT201487

 

Should be able a password reset to the AppStore via his apple-registered email address

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