Neeranam Posted January 10, 2021 Share Posted January 10, 2021 (edited) Just bought this and can't open it, it says: - Maybe it's because I had to put UK as that is where my credit card is from. Any idea if I can change that now? I'm not sure how to do it. Thanks. Edited January 10, 2021 by Neeranam Link to comment Share on other sites More sharing options...
Neeranam Posted January 10, 2021 Author Share Posted January 10, 2021 They never gave me a product key Link to comment Share on other sites More sharing options...
Neeranam Posted January 10, 2021 Author Share Posted January 10, 2021 Link to comment Share on other sites More sharing options...
jackdd Posted January 11, 2021 Share Posted January 11, 2021 7 hours ago, Neeranam said: That's "Microsoft Office Professional Plus 2016" as you can see in the headline. You said you purchased Office 365, so you should try downloading Office 365., 1 Link to comment Share on other sites More sharing options...
Neeranam Posted January 11, 2021 Author Share Posted January 11, 2021 I did, following the link from the email. Maybe I still have the old one, I'll check. Thanks 1 Link to comment Share on other sites More sharing options...
Neeranam Posted January 12, 2021 Author Share Posted January 12, 2021 I took the laptop back to the shop, cancelled my monthly payments with Microsoft. The shop set me up with a new Office. 1 Link to comment Share on other sites More sharing options...
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