1cosmo Posted March 3, 2021 Posted March 3, 2021 Whenever I call Bangkok Bank I select '0' to speak to someone in English. Then I get connected to someone that does not speak English. Then after asking to speak to someone who speaks English, it is always at least a 15 minute hold time. Has anyone else experienced this? This would not be a big problem, but I am going to be traveling overseas and if I need to contact Bangkok Bank it will cost me a lot of money.
Moonlover Posted March 3, 2021 Posted March 3, 2021 Welcome to the world of call centres. Same moan as many millions of people around the globe. 2
86Tiger Posted March 3, 2021 Posted March 3, 2021 15 minutes is a breeze. I have waited an hour to speak to a live english speaker for US customer service. Welcome to the party, pal. 2
Kwasaki Posted March 3, 2021 Posted March 3, 2021 1 hour ago, 1cosmo said: This would not be a big problem, but I am going to be traveling overseas Take a Thai person with you. 1
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