Excel Posted June 24, 2021 Share Posted June 24, 2021 What is the experience of others on here with the response times from "Forum Support" once you have emailed them ? 2 Link to comment Share on other sites More sharing options...
CharlieH Posted June 24, 2021 Share Posted June 24, 2021 Is there something pressing that we can assist with ? Link to comment Share on other sites More sharing options...
Kerryd Posted June 25, 2021 Share Posted June 25, 2021 Sometimes the response is quicker, sometimes it is slower. Sometimes it is juusstt right ! I believe a lot of the "behind the scenes" people are volunteers and have lives outside of TV and, presumably, live in Thailand so if one is looking for help at 2am (Thai time) the response may not be as quick as if the request was submitted at 10am. (They like to sleep in on Sundays too it seems, judging by how much later the daily newsletter arrives on Sundays compared to the rest of the week !) Link to comment Share on other sites More sharing options...
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