cmarshall Posted September 26, 2021 Share Posted September 26, 2021 I went to pay our TOT bill using BKK Bank billpay which we have been using for that purpose for a number of years. It wouldn't let me pay saying the TOT account referenced had been closed. After multiple calls to BKK Bank (useless) and then to TOT (useless at first,) a TOT rep explained that we can now only pay our TOT bill online using the smartphone app, of which change they had never notified us. So, I entered it into the TOT app and it went right through. The rep confirmed that she could see that the payment was posted. I guess it's part of the general replacement of computer and website access with smartphone app access. Not my preference, but there it is. Link to comment Share on other sites More sharing options...
Halfaboy Posted September 26, 2021 Share Posted September 26, 2021 If you don't like paying with a smart phone you could consider paying via automatic payment. Once set up everything goes automatically and without problems. Link to comment Share on other sites More sharing options...
KhunBENQ Posted September 26, 2021 Share Posted September 26, 2021 I think it's a while ago that this method didn't work anymore. Maybe related with the CAT/TOT merger? Link to comment Share on other sites More sharing options...
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