MarcelV Posted October 1, 2021 Share Posted October 1, 2021 Hi. Can anyone provide me with a link to Shopee customer service in English? All I can find is Thai info. Link to comment Share on other sites More sharing options...
Liverpool Lou Posted October 1, 2021 Share Posted October 1, 2021 There is if you press '9' for English. 1 Link to comment Share on other sites More sharing options...
Liverpool Lou Posted October 1, 2021 Share Posted October 1, 2021 (edited) 40 minutes ago, MarcelV said: Hi. Can anyone provide me with a link to Shopee customer service in English? All I can find is Thai info. 02 017 8399, let the Thai announcement finish then press 9 for English, as the automated call instructs. Or just hit 9 as soon as the call is answered by the system. Edited October 1, 2021 by Liverpool Lou 1 Link to comment Share on other sites More sharing options...
Popular Post Jonathan Fairfield Posted October 1, 2021 Popular Post Share Posted October 1, 2021 There is support in English. They've been really helpful with me on a problem I had with a return recently. [email protected] - try that, it's the email I've been contacting them on in English. 3 Link to comment Share on other sites More sharing options...
Popular Post Ricky HKT Posted October 2, 2021 Popular Post Share Posted October 2, 2021 You can chat with them in English, on their App. - open Shopee App - click on "Me" tab, lower right corner - scroll down to the very bottom of the page, hit "chat with Shopee" - once in the "Shogi" (chat) window, request "English please," and you will be assisted in English. Shopee is a great service IMO. You are protected from receiving the incorrect or counterfeit item, as you can release funds after you have completed inspection. 3 Link to comment Share on other sites More sharing options...
malibukid Posted October 2, 2021 Share Posted October 2, 2021 worst experience ever last night with them. tried to pay with Thai debit card, American Visa card, cash on delivery. none worked. Link to comment Share on other sites More sharing options...
Carlosm Posted October 2, 2021 Share Posted October 2, 2021 Just pay by 'cash on delivery' .... though i've never had a problem paying using my Thai debit card (SBC), 1 Link to comment Share on other sites More sharing options...
yimlitnoy Posted October 2, 2021 Share Posted October 2, 2021 (edited) Shopee is not for English people, you might waste 1 hour of your time to search for setting English language, better go with Lazada and AliExpress for now until this lack of insight cost them much more business opportunity. Shopee is for the Thai only. Also shipping is more expensive if you do not use their Aps, better prepare your Google Lens and good luck in your search. Edited October 2, 2021 by yimlitnoy Link to comment Share on other sites More sharing options...
MarcelV Posted October 10, 2021 Author Share Posted October 10, 2021 (edited) On 10/2/2021 at 10:42 PM, yimlitnoy said: Shopee is not for English people, you might waste 1 hour of your time to search for setting English language, better go with Lazada and AliExpress for now until this lack of insight cost them much more business opportunity. Shopee is for the Thai only. Also shipping is more expensive if you do not use their Aps, better prepare your Google Lens and good luck in your search. I live in the deep south and Lazada charges at least 200 baht for every delivery to the three provinces, due to danger money being added. Shopee charges normal shipping fees. Edited October 10, 2021 by MarcelV Link to comment Share on other sites More sharing options...
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