K Plus registration error - Kasikorn account member area new version

[thaimag]

Hi guys,

 

Recently Kasikornn member area changed, in the new version i am asked to register for K Plus (screenshot http://prntscr.com/23299kr ) for various functions to work, and then i click on "Register" (screenshot http://prntscr.com/2329grh ) and click on Confirm and get this error (screenshot of error http://prntscr.com/232a3gg), but I already have K Plus app on my mobile.

 

I called K call center and they said its new and there is still technical issue, so they couldn't help. But i doubt, its been over a week and the error still exits, and without solving it, some functions wont work.

Anyone got the same error? and solved?

Thanks!

Edited December 15, 2021 by thaimag

[ozfarang]

I registered with K+ a couple of weeks ago and the first thing you need to do is make sure you are not trying to register over wifi.

 

You must be on a mobile network. I had no problems.

 

Hope it works for you

Edited December 15, 2021 by ozfarang

[Gaccha]

I had difficulties too. It turned out they had got my birthday wrong and my passport expiry date. This prevented the App route or ATM route from working. Ended up waiting at the bank for 2 hours (they're crowded) to get it fixed. 

 

Ring them again and tell them your personal info again and they'll say if there's a mistake on their side. These mistakes had existed for years but I never noticed because the info was never used by the bank.