Genix Posted January 17, 2022 Share Posted January 17, 2022 *Note: Obviously will consult with an attorney if we proceed, we're still doing research* We have a customer list (no Line contact info) from our ecommerce store. Would we be able to SMS all buyers asking if they could leave us a review? Perhaps also offer them an upgrade on their order? For SMS Marketing I read they have to specifically consent to SMS Marketing (which would be the upgrade offer above) and it seems in most countries this is pretty strict. Link to comment Share on other sites More sharing options...
mtls2005 Posted January 17, 2022 Share Posted January 17, 2022 Were they made aware of, or given the option to opt out, of unsolicited marketing before providing you with their details? People are sensitive about SMS, maybe more so than email? And SMS really isn't a thing here, LINE and FB are. Challenging situation. Maybe trial a small (~ 10 - 50) email sample eliciting existing customer's input on this matter, offering them a voucher for their participation? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now