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Anyone using HDPrime ?

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I can't renew my membership which runs out tomorrow, there's been nothing from HD Prime to inform its members of what process is now in place for renewal. I tried to use the same method of bank transfer as last month but despite them accepting my payment nothing has materialised ?????

51 minutes ago, Pumpuynarak said:

I can't renew my membership which runs out tomorrow, there's been nothing from HD Prime to inform its members of what process is now in place for renewal. I tried to use the same method of bank transfer as last month but despite them accepting my payment nothing has materialised ?????

I haven't used my HDPrime account for some time. Here's what I've done in the past whenever I've had an issue:

1. Download 'Telegram' app (similar to Line and WhatsApp).

2. You can contact them at "@hdhdprime". That's the name of their account. Send them a message. They never reply instantly. If necessary follow up with another message.

They will give you their bank details.

How about you reading the banner on their login page which gives you instructions on how to pay and contact details for any problems. Screenshot_20260909_125946_Samsung Browser.jpg

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