MaoMao 1 year/ 6mp unlimited AIS plan - stopped after changing "main package"

[hellohello]

Hi Friends,  Hope you can help.

I bought the AIS MaoMao (on top)  1 year/ 6mp unlimited AIS plan  a few months ago.

But it stopped, after changing the  "main package" 

Which main package package should  I keep on the phone so the on top unlimited plan will work?   

The Ais office is too far away to go in for help. Thank you 



 

[scubascuba3]

Phone AIS?

[Furioso]

What did you select under "Main Package"? 

[hellohello]

Phone is Samsung.  works fine w/ AIS
 

my current main package is.  weekly buffet 55b / week for phone calls.

 

 

thank you.

 

 

[hellohello]

I wonder what main package do I need to keep, to have DATA add on / unlimited?

[phetphet]

5 minutes ago, hellohello said:

I wonder what main package do I need to keep, to have DATA add on / unlimited?

Call 1175 and speak to a Customer Service Agent. They should be able to help you.

[Furioso]

16 minutes ago, hellohello said:

Phone is Samsung.  works fine w/ AIS
 

my current main package is.  weekly buffet 55b / week for phone calls.

 

 

thank you.

 

 

I think your weekly buffet 55b TALK PLAN somehow wiped out your Internet On-Top Plan. 

 

Honestly, it is all rather confusing that's why I always talk to customer service and tell them exactly what I want. I have the Internet On-Top Plan(4Mbps). 

[jaywalker2]

I have unlimited Internet at 1 Mbps. I don't have a "main package."

[hellohello]

Thanks, I called AIS sorted.

[NextG]

2 hours ago, jaywalker2 said:

I have unlimited Internet at 1 Mbps. I don't have a "main package."

You do…