goldenbrwn1 Posted November 30, 2023 Share Posted November 30, 2023 Hi, I have signed my wife up to Bitkub and have level 2 with Kbank all connected to the account and verified. I am trying to test a withdrawal of THB converted from USDT , just 3,500 baht. Everything works fine and I press the receive email to confirm transaction (as it’s the first) but the email never arrives and there is no transaction history of it even being attempted on Bitkub. I have spoken to support but they just suggest changing bank (even though K bank is their no1 choice) and changing browser , internet connection but obviously not looking at their own end. All other emails from Bitkub arrive promptly but not this one. Any help or suggestions would be appreciated..thanks Link to comment Share on other sites More sharing options...
ukrules Posted November 30, 2023 Share Posted November 30, 2023 The problem is not with your bank, it's with your choice of exchange. Sign up for UpBit Thailand and these problems will no longer exist. 1 Link to comment Share on other sites More sharing options...
CartagenaWarlock Posted November 30, 2023 Share Posted November 30, 2023 What are BitKub and Upbit? 1 1 Link to comment Share on other sites More sharing options...
goldenbrwn1 Posted November 30, 2023 Author Share Posted November 30, 2023 1 hour ago, ukrules said: The problem is not with your bank, it's with your choice of exchange. Sign up for UpBit Thailand and these problems will no longer exist. My thoughts exactly 👍 Link to comment Share on other sites More sharing options...
luckyblock token Posted December 1, 2023 Share Posted December 1, 2023 20 hours ago, goldenbrwn1 said: Hi, I have signed my wife up to Bitkub and have level 2 with Kbank all connected to the account and verified. I am trying to test a withdrawal of THB converted from USDT , just 3,500 baht. Everything works fine and I press the receive email to confirm transaction (as it’s the first) but the email never arrives and there is no transaction history of it even being attempted on Bitkub. I have spoken to support but they just suggest changing bank (even though K bank is their no1 choice) and changing browser , internet connection but obviously not looking at their own end. All other emails from Bitkub arrive promptly but not this one. Any help or suggestions would be appreciated..thanks use the bitkub app, there is no email confirmation, just withdraw with google authenticator 1 Link to comment Share on other sites More sharing options...
goldenbrwn1 Posted December 1, 2023 Author Share Posted December 1, 2023 2 hours ago, luckyblock token said: use the bitkub app, there is no email confirmation, just withdraw with google authenticator Even for the first withdrawal? Link to comment Share on other sites More sharing options...
luckyblock token Posted December 1, 2023 Share Posted December 1, 2023 3 hours ago, goldenbrwn1 said: Even for the first withdrawal? sorry I do not remember, just try it 1 Link to comment Share on other sites More sharing options...
Digitalbanana Posted December 1, 2023 Share Posted December 1, 2023 On 11/30/2023 at 11:09 AM, goldenbrwn1 said: Any help or suggestions would be appreciated..thanks I just tried this and it worked in seconds. My KBank account received the amount as soon as I pressed confirm on my email. I got the email within minutes of setting up the transfer on the Bitkub web site and used Google 2fa. I decided to transfer all my funds out of Bitkub since they are asking for KYC documents again or threatening to stop trading later in month December, I already went through that 2 years ago, and now the section for foreigners for KYC is blocked. I left 2THB in the Bitkub account but doubt I will use it again. 1 Link to comment Share on other sites More sharing options...
goldenbrwn1 Posted December 1, 2023 Author Share Posted December 1, 2023 26 minutes ago, Digitalbanana said: I just tried this and it worked in seconds. My KBank account received the amount as soon as I pressed confirm on my email. I got the email within minutes of setting up the transfer on the Bitkub web site and used Google 2fa. I decided to transfer all my funds out of Bitkub since they are asking for KYC documents again or threatening to stop trading later in month December, I already went through that 2 years ago, and now the section for foreigners for KYC is blocked. I left 2THB in the Bitkub account but doubt I will use it again. Still doesn’t work . The other emails come in from Bitkub…weird ..it’s only a test withdrawal , I sent 100 usdt , converted to tbh and just wanted a withdrawal test before it becomes regular . Not sure now though tbh…it’s in my Thai wife’s name and all verified to level 2 . Think I will give Bitkub a miss Link to comment Share on other sites More sharing options...
akda Posted March 19 Share Posted March 19 On 12/1/2023 at 4:20 PM, Digitalbanana said: I just tried this and it worked in seconds. My KBank account received the amount as soon as I pressed confirm on my email. I got the email within minutes of setting up the transfer on the Bitkub web site and used Google 2fa. I decided to transfer all my funds out of Bitkub since they are asking for KYC documents again or threatening to stop trading later in month December, I already went through that 2 years ago, and now the section for foreigners for KYC is blocked. I left 2THB in the Bitkub account but doubt I will use it again. Looking for your opinion here please https://aseannow.com/topic/1322484-can-i-withdraw-thb-and-crypto-from-suspended-bitkub-account/ Link to comment Share on other sites More sharing options...
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