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ongoing issue

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I have narrowed this issue down to the following

 

 when I follow "thailand news live", I get notifications by email from all the news team except one  - georgealbert, posts from all other news team members have no issues, I get an email when they post as it should except for georgealbert,  nothing on my side is blocking or filtering his posts, I follow him individually his posts on the news forum get through to me no problem,  I know this is weird, can you get someone to look into this please, maybe georgealbert was posting on the forum under a different name and I had blocked theim, I really don't know but there is definitely something wrong and again i stress - not on my side, I have sent georgealbert a message and he cannot explain it, sounds trivial but it really is not, 

Thank you for your feedback. As this is a free platform, we have to prioritize issues that impact a larger portion of the community. Unfortunately, this isn’t something we can allocate resources to at this time.

We appreciate your understanding!

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