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BB responds to expat market?

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Out of the blue my bank has upped my daily limit informing me by a note on my opening app. Been trying to do this for several years but foiled by facial (farcical) recognition.

Then I read that the same bank will sign a same day annual statement printed by the account holder for Immigration extension! If so My darling wife can stop queuing for several hours each month for a credit advice recording each FTT. (I am disabled)

Shocked I speculated why this bank had made these changes when previously they had only introduced more stringent rules.

Could it be Agents not recommending this bank to new and existing applicants. Could it be the ever reducing nos of 800k deposits left annually. Could it be that v long queues in those branches left open could be the sign of increasing frustration rather than increased business???

Anyone else wish to speculate on other improvements they wish BB would make?

On 3/31/2026 at 12:23 PM, chilly07 said:

Then I read that the same bank will sign a same day annual statement printed by the account holder for Immigration extension!

It doesn't follow that this will be possible at each and every branch of the particular bank you have in mind, though. IMHO we ignore the existence of local fiefdoms within the likes of individual bank branches, immigration offices, etc here in LOS at our peril!

I would expect it is just down to luck, i am with the same bank 10 years no issues 2 weeks ago while trying to use my card, it was declined in a number of shops, went to a local branch who looked and said your limit has been reduced to 2000 baht, no sms/text/letter, 30 minutes in the bank the best they could do was raise it to 5000, good job i do not rely on this card, always expect the unexpected here, the branch could not explain why. even after they contacted head office, they gave me the phone, when i spoke with head office and told them i was in the bank they just said put me on to the staff memeber. The only course of action was to smile and walk away

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On 3/31/2026 at 12:23 PM, chilly07 said:

Out of the blue my bank has upped my daily limit informing me by a note on my opening app. Been trying to do this for several years but foiled by facial (farcical) recognition.

Then I read that the same bank will sign a same day annual statement printed by the account holder for Immigration extension! If so My darling wife can stop queuing for several hours each month for a credit advice recording each FTT. (I am disabled)

Shocked I speculated why this bank had made these changes when previously they had only introduced more stringent rules.

Could it be Agents not recommending this bank to new and existing applicants. Could it be the ever reducing nos of 800k deposits left annually. Could it be that v long queues in those branches left open could be the sign of increasing frustration rather than increased business???

Anyone else wish to speculate on other improvements they wish BB would make?

Further shock from BB and Wise. With carefully timing I can do a same day transfer whereas previously it took 2 days. Now if they just replaced (farcical) recognition with a finger print I might just start recommending them. BB hubs or a few new branches in expat areas or even wheelchair access helps

Remember we expats are a dying species

On 4/3/2026 at 2:49 PM, chilly07 said:

Now if they just replaced (farcical) recognition with a finger print

Indeed! I've never understood the rationale for the preference of farcical recognition by the banking sector in LOS over fingerprint scans. After all, our fingerprints are supposed to remain unchanged throughout our lifetimes, so I've always been led to believe. Whereas the wrinkles on our furrowed brows are, on the other hand, constantly on the increase as part of the natural ageing process - which, I suspect, is being accelerated in any event in many cases by the farcical recognition nonsense!

I personally would not be at all surprised if banks started very soon requiring the use of their dreaded apps to be conditional on master farcical scans - against which scans obtained as part of the verification process for individual transactions can be compared - being updated at least once every year.

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