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trouble with apple air print on ipad and Iphone

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it keeps refusing to work ,cannon print app wont either ,weeks spent trying to get it to work ,is there an easy way ?

Just printed something off my Canon app on my Iphone...........

Don't know if this can help ?

Screenshot 2026-08-23 at 18.56.16.png

  • Author

trouble is when my device asks to join the wifi network of my cannon printer it asks for a password but the serial number and password dont work .i did a print out of my printer to get a password and it dont work either, cannon is rubbish,feedback says theyre unreliable !

13 hours ago, 3NUMBAS said:

trouble is when my device asks to join the wifi network of my cannon printer it asks for a password but the serial number and password dont work .i did a print out of my printer to get a password and it dont work either, cannon is rubbish,feedback says theyre unreliable !

Did you make sure the IPhone is on the same wi-fi network as the printer?

I know my router has a log-in for both a 5G connection and a 4G connection. In my case, the passwords are the same for both, but maybe yours is set up differently? Just a thought.

4 hours ago, jas007 said:

I know my router has a log-in for both a 5G connection and a 4G connection. In my case, the passwords are the same for both,.


I have mine set up the same way.

18 hours ago, 3NUMBAS said:

but the serial number and password dont work .i did a print out of my printer to get a password and it dont work either,


I don't understand the serial number bit , the password is the to access your wi fi network .
or you could try this.

https://ij.manual.canon/ij/webmanual/Tutorial/E3300%20series/EN/TRL/Top.html

  • Author

instructions say serial number on the bottom is the password ,4letters and 5 numbers but dont work

25 minutes ago, 3NUMBAS said:

instructions say serial number on the bottom is the password ,4letters and 5 numbers but dont work

Maybe that has already been changed somehow. There may be a program you can use to check for the current password.

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