Thai Visa Car Rentals

[stretch163]

Hi all anyone used the Thai visa Car Rental portal with any success.

Im due to hit thailand in 3 days and booked a car using this site over 2 weeks ago. Everything going sweet got good price got confirmation, paid promptly.

The subsidury search engine is fastcarhire.co.uk.

Received all my info from them and log into my account say all paid and 2 weeks later im still waiting on a pre paid voucher. sent numerous emails and messages over the last 4 days and received not 1 Reply. Even sent messages to the contact on Thai visa car rental site and guess what no reply.

Is it just me or anyone else had problems.

If i was running a website with the less than satisfactory results id take a look at it. This site does so much good to be spoiled by something like this.

I dont think its to much to ask for a reply.

Hopefuly someone from ThaiVisaCarRentals will read this and possibly contact me.

[george]

I have alerted them of your problem.

[stretch163]

Thanks very much George.

[wontok]

I have used them recently and found them very efficient. Only problem was that they want payment through the Kasikorn bank website and that seems to only function during Thai banking hours. I have paid and received my voucher by email a few days later. They have agreed to drop the car off at my BKK hotel and pick it up there when I am finished with it. Price was good too.

[bkkmick]

Hi Stretch163

Apologies for that. We did receive your emails. Due to the weekend, bank holiday Monday and a hole in my software the emails didn't receive high enough priority and the appropriate staff weren't alerted. (no excuse really).

Your booking has already been made and confirmed with the rental company. Your voucher is on its way and you will receive it in the next hour or so.

Again, sorry for that slip we'll do better next time!

All the best

Mick

[stretch163]

Hi Stretch163

Apologies for that. We did receive your emails. Due to the weekend, bank holiday Monday and a hole in my software the emails didn't receive high enough priority and the appropriate staff weren't alerted. (no excuse really).

Your booking has already been made and confirmed with the rental company. Your voucher is on its way and you will receive it in the next hour or so.

Again, sorry for that slip we'll do better next time!

All the best

Mick

Thanks Mick much appreciated.

Voucher received and look forward to dealing with you again.