I just got my PC back from the local shop after they replaced the hard drive (it died and is under warranty) and reformatted the operating system. I'm using Firefox, and it tells me that I need to install missing updates like shockwave flash player. I click on the "Install missing update" buton, it checks and says "update not available - manual install?" so I do. I get redirected to the Adobe website and click the button, and hey presto - Unable to connect!

I've tried this for 3 days now in case... but still the same. I can't view this website properly, nor Youtube etc with firefox. I've tried going to 3rd party websites but they all link back to the Adobe site, which won't work.

My graphics card crashed the same time as my HD, and the shop set the PC up to use the onboard VGA for the time being. As usual, I'll have to wait for the graphics card to be ordered before they'll replace it under warranty, does this have anything to do with it?

Strangley, I can use IE instead of Firefox and there's no problem, so the Flash player works with IE but not Firefox. Thus Flash must be on my system, right? But why can't I install it on Firefox? (I prefer Firefox to IE anyday.)

Any ideas?

Cheers.

Try a manual reinstall install of the plugin which is the software element that connects the browser to the program. You need one for IE, and one for Firefox. LINK

Regards

Edited August 7, 200817 yr by A_Traveller

Thanks AT, but I tried that already. I just did it again from your link, and sure enough:

The connection was refused when attempting to contact fpdownload.macromedia.com.

Cheers anyway...

Not sure if this will help. But you can try. Try to uninstall Flash player first. HERE! Then try a total reinstall HERE! Let me know how you get on.

Thanks Jockstar. I just tried the first link, for the uninstall download. Guess what?

"The connection was refused when attempting to contact fpdownload.macromedia.com."

Suggestions?

Well at the risk of being thought impolite, do you Cap'n have any Ah ha Jim lad macromedia products? There was a time when the updater looked for registry data and if it was invalid terminated. Not personally, raelly, I did know of an installation with a dodgy Dreamweaver install which just wouldn't update Flash properly, until they removed it.

Regards