True Internet Dead Tonight?

[rainman]

Is anyone else experiencing problems with TRUE high speed internet? My connection died at around 1:40am Bangkok time and while my modem is online, it's unable to get an IP address. Their website www.trueinternet.co.th is also unreachable which leads me to believe there's a bigger problem than just random maintenance.

[triplegee]

Yep - experiencing exactly the same issue in Bangkok and noticed it just before 2am. International bandwidth appears to have dried right up. Here's hoping it's back soon!

[onethailand]

Must be only in some areas of Bangkok, or a particular router/server. I'm on True here and it works just fine.

[rainman]

right now I'm on my iPhone on 12call and I can't access www.trueinternet.co.th either. I'm thinking a piece of hardware blew up.

[triplegee]

I'm in the Sathorn area and it's still crawling.

[onethailand]

On the other hand, I could be wrong. I can reach Thaivisa in Singapore fine - but not able to load US and UK sites...

edit -> I know what's wrong. True's DNS servers have gone down. Probably the best way to solve this is to temporarily use OpenDNS.

208.67.222.222

208.67.220.220

Edited October 22, 2008 by onethailand

[triplegee]

On the other hand, I could be wrong. I can reach Thaivisa in Singapore fine - but not able to load US and UK sites...

And Australian sites....

[rainman]

if you go to www.trueinternet.co.th can anyone access the network status page there on the top left?

[triplegee]

if you go to www.trueinternet.co.th can anyone access the network status page there on the top left?

Nope - page not found and timeouts.

Let's hope they're upgrading the network rather than a crash!

[onethailand]

I already posted the answer in my last post...

[triplegee]

I already posted the answer in my last post...

I use those DNS settings permanently onethailand so it must be some other issue?? Thanks for the suggestion though.

[onethailand]

Strange, then. As soon as I changed DNS everything worked properly. Are you sure you've got OpenDNS servers selected?

That said - True sometimes still doesn't return a page but a refresh usually fixes that.

BTW I can reach the trueinternet site - but as soon as I click on Current Status, it dies...

Edited October 22, 2008 by onethailand

[rainman]

same here. DNS change doesn't help because true doesn't even assign an IP.

[onethailand]

I assume both of you are on home ADSL then. It might be possible that their DHCP servers have gone down as well - I'm connected by wifi through the public service, so that could explain it.

The only other thing I can think of then is to reset your router.

Edited October 22, 2008 by onethailand

[rainman]

I think thisbis bigger. My house is within range of true wifi and that is dead too.

[paulfr]

I could not connect too.

Froze at "verifying username and password"

But ...

At 4:32am the redial did connect.

So they apparently found the problem.

Cheers

[werbs]

i have true wifi and live at wongsawang, my internet was down from 1.40 am until i went to bed after the football

[MaxLee]

well,... 3 days ago I did not have any Internet connection through the whole night, from around 11.00pm on... Same thing as Mr. Rainman. Both lights were green, but not able to connect... until the next morning. First I thought my modem was not all right anymore...

Can it be that the hard monsoon rain damages the internet flow????

What is going on???