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Posted

I am trying to find out news about Akwa Guesthouse on Samui.

I made a booking a while back and paid for the room into their bank account on 5 Feb. I have sent emails to confirm payment, and after 3 days of no reply, I have been trying to call - only a mobile phone is listed which is the owner's. The phone is either not switched on or no answer. It is now a week since I paid for a 2 night stay and have not got confirmation of my money being received or my booking, which I think is a bit long.

Does anyone know if there is a problem with Akwa guesthouse of why they are not answering calls or emails. It seems strange but there could be a perfectly good reason.

Appreciate the feedback.

Posted

looks like they are still open but looking at the reviews are a little hit and miss on the management side.....http://www.sawadee.com/hotel/677431-review.html

Posted

I now have been contacted by AKWA guesthouse and my booking confirmed. They apparently had problems with internet connections which is why they had not replied.

Glad it is all sorted.

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