Making International Calls On Tot Line For Maxnet

I am in Chiang Mai and have a TOT phone line that was installed for the TTT Maxnet service. I am unable to make international calls using the 001, 007, 008, or 009 prefixes. I always get a busy signal after dialing the 3 digit prefix. My assumption is that international calling is not enabled on my TOT line.

I have tried calling both TOT and TTT. I have visited two TOT offices, the big office on Thung Hotel Road and the one in the Carrefour. I have also visited two TTT offices, the one in Panthip Plaza and the one in Central Kad Suan Kaew.

In all of the calls and visits with TTT they say that I need to talk to TOT which makes sense to me.

When I visited the TOT office on Thung Hotel Road they checked something on their computer and said that international calling should work.

In the call to TOT the person spoke good English and said that I needed TTT's permission to have international calling enabled. The people at TTT say that they cannot help me with this.

When I visited the TOT office in Carrefour I thought I was getting somewhere as they had me fill out a one page form and said it should be working in 2 or 3 days. However it has now been over 2 weeks and it still does not work. Subsequent visits to the TOT office in Carrefour got responses such as wait a few more days and it will work or that it should be working already and that there was nothing they can do.

Anyone know specifically what the problem is? Do I need to get international calling enabled?

I get the feeling that the people at TOT and TTT either don't understand what I am asking for or don't care.

Any suggestions on specific language I should use or how I can go about getting international calling enabled?