Did Anybody Buy A Seagate Es Drive About 2 Years Ago?

[Humanoid]

I bought 500 gig Seagate ES drive 2 years ago at pantip, specifically from busitek.  This is the "enterprise" drive, not the "desktop" drive like 7200.11 or 7200.12.

There are 3 platters and 6 heads inside the drive, and one of the heads on my drive has become defective.  I can no longer access my data because of the defective head, and the firmware is also buggy and has trouble dealing with the issue, making it difficult to access the remaining heads.  I need to do some tests to create a map from user lba to physical chs addresses so that I can recover the data from the other 5 working heads, and then do a transplant operation of the head assembly from a donor drive to recover the data on the remaining platter side that is being accessed by the defective head.

My problem is that I cannot find a donor drive.  One guy was auctioning a suitable donor drive on a thai auction site, but after I started bidding, he said his friend took the drive and decided to cancel the auction.  I've tried emailing several people who had won such a drive in an past auction, in hopes that they would sell me their drive, but they all say they don't have the drive anymore.  I've looked all over pantip, and other malls, meticulously looking in every tiny shop there was.  Either they sell new drives, in which case they don't have this old model, or they sell used drives which are more than 5 years old.  I've been monitoring ebay for a quite a while, and all the drives that appear there of the same model, have a very different part number (submodel).  It seems my best chance to find a drive with the same part number is right here in thailand.  It would have probably come from the exact same distribution batch, and would've been sold at around the same time as I bought mine, which is about 2 years from now.  I only found one guy currently selling the correct model, but the part number (submodel) is just a little bit off.  Mine is -302, and his is -303, which is unsuitable for surgery.

My drive itself is a 500 GB Seagate ES drive.  The model number is "ST3500630NS", the P/N is "9BL146-302", and the firmware is "3.AEG".  You can find these 3 pieces of information on the sticker on the drive itself.

I understand that it is a big hassle to copy all your data off the drive, open up your drive, exchange the drive, and all that.  But if you have the exact model I'm looking for, I would really appreciate it if you would sell it to me, or exchange it for a brand new one.  I can pay for a completely new drive of a later model, and bigger size, so that you get to replace your aging 2 year old drive with a better brand new model.

So if you're in bangkok and have such a drive, ST3500630NS, P/N 9BL146-302, firmware 3.AEG, please contact me through this board.  Thanks a lot!!!

[thaimite]

I bought 500 gig Seagate ES drive 2 years ago at pantip, specifically from busitek. This is the "enterprise" drive, not the "desktop" drive like 7200.11 or 7200.12.

There are 3 platters and 6 heads inside the drive, and one of the heads on my drive has become defective. I can no longer access my data because of the defective head, and the firmware is also buggy and has trouble dealing with the issue, making it difficult to access the remaining heads. I need to do some tests to create a map from user lba to physical chs addresses so that I can recover the data from the other 5 working heads, and then do a transplant operation of the head assembly from a donor drive to recover the data on the remaining platter side that is being accessed by the defective head.

My problem is that I cannot find a donor drive. One guy was auctioning a suitable donor drive on a thai auction site, but after I started bidding, he said his friend took the drive and decided to cancel the auction. I've tried emailing several people who had won such a drive in an past auction, in hopes that they would sell me their drive, but they all say they don't have the drive anymore. I've looked all over pantip, and other malls, meticulously looking in every tiny shop there was. Either they sell new drives, in which case they don't have this old model, or they sell used drives which are more than 5 years old. I've been monitoring ebay for a quite a while, and all the drives that appear there of the same model, have a very different part number (submodel). It seems my best chance to find a drive with the same part number is right here in thailand. It would have probably come from the exact same distribution batch, and would've been sold at around the same time as I bought mine, which is about 2 years from now. I only found one guy currently selling the correct model, but the part number (submodel) is just a little bit off. Mine is -302, and his is -303, which is unsuitable for surgery.

My drive itself is a 500 GB Seagate ES drive. The model number is "ST3500630NS", the P/N is "9BL146-302", and the firmware is "3.AEG". You can find these 3 pieces of information on the sticker on the drive itself.

I understand that it is a big hassle to copy all your data off the drive, open up your drive, exchange the drive, and all that. But if you have the exact model I'm looking for, I would really appreciate it if you would sell it to me, or exchange it for a brand new one. I can pay for a completely new drive of a later model, and bigger size, so that you get to replace your aging 2 year old drive with a better brand new model.

So if you're in bangkok and have such a drive, ST3500630NS, P/N 9BL146-302, firmware 3.AEG, please contact me through this board. Thanks a lot!!!

I am sorry to hear about your problems, and that I cannot help, but maybe some good will come of it if others read of your troubles and realise the importance of regular backups. Disk drives are mechanical devices and although normally very reliable they can and do fail without warning. I have had 3 drives fail in the past year, but fortunately all have been backed up.

[keeniau96]

I bought 500 gig Seagate ES drive 2 years ago at pantip, specifically from busitek. This is the "enterprise" drive, not the "desktop" drive like 7200.11 or 7200.12.

There are 3 platters and 6 heads inside the drive, and one of the heads on my drive has become defective. I can no longer access my data because of the defective head, and the firmware is also buggy and has trouble dealing with the issue, making it difficult to access the remaining heads. I need to do some tests to create a map from user lba to physical chs addresses so that I can recover the data from the other 5 working heads, and then do a transplant operation of the head assembly from a donor drive to recover the data on the remaining platter side that is being accessed by the defective head.

My problem is that I cannot find a donor drive. One guy was auctioning a suitable donor drive on a thai auction site, but after I started bidding, he said his friend took the drive and decided to cancel the auction. I've tried emailing several people who had won such a drive in an past auction, in hopes that they would sell me their drive, but they all say they don't have the drive anymore. I've looked all over pantip, and other malls, meticulously looking in every tiny shop there was. Either they sell new drives, in which case they don't have this old model, or they sell used drives which are more than 5 years old. I've been monitoring ebay for a quite a while, and all the drives that appear there of the same model, have a very different part number (submodel). It seems my best chance to find a drive with the same part number is right here in thailand. It would have probably come from the exact same distribution batch, and would've been sold at around the same time as I bought mine, which is about 2 years from now. I only found one guy currently selling the correct model, but the part number (submodel) is just a little bit off. Mine is -302, and his is -303, which is unsuitable for surgery.

My drive itself is a 500 GB Seagate ES drive. The model number is "ST3500630NS", the P/N is "9BL146-302", and the firmware is "3.AEG". You can find these 3 pieces of information on the sticker on the drive itself.

I understand that it is a big hassle to copy all your data off the drive, open up your drive, exchange the drive, and all that. But if you have the exact model I'm looking for, I would really appreciate it if you would sell it to me, or exchange it for a brand new one. I can pay for a completely new drive of a later model, and bigger size, so that you get to replace your aging 2 year old drive with a better brand new model.

So if you're in bangkok and have such a drive, ST3500630NS, P/N 9BL146-302, firmware 3.AEG, please contact me through this board. Thanks a lot!!!

I suggest you contact Gregory at Datawizards in Phuket. He really knows HDs and has a clean room and stacks of HDs.

http://www.phuket-data-wizards.com/en/adsl.php

[NHJ]

a transplant will not be possible, the room between the head and the platters is smaller than a dust.

this is done in white rooms only by speciliazed companies.

[jackdanielsesq]

Seeing as the HDD is so young, I imagine Seagate would offer their services for free.

It might even be a latent fault with that type of HDD

Contact them in either BKK or SG - they must have an engineering HQ here in SE Asia

As a matter of interest, what type of system and where did ya store the data?

BR>Jack

My intent here is to give you the best possible chance of full recovery, before someone 'reworks' the drive

+1.5m IO is not uncommon these days

[Humanoid]

thaimite: Yup.  Backing up is very important.  At the time that the drive broke, I was actually looking at prices for drives, because I was just about to buy a backup drive when the drive broke!  Talk about really unlucky timing!

keeniau96: Thanks for the suggestion.  I contacted Greg.  Unfortunately he doesn't have the exact model I'm looking for, but only one that is very close.  However, he did give me some good tips that will help me with my quest to recover my data!

NHJ: Don't worry about it.  On my particular model, when the heads are parked, there isn't even any room in between at all, because the heads are actually touching the platters.  The spaces between the heads and platters are only created when the platters are spinning fast enough, causing the air being dragged to push the heads away.

jackdanielsesq: Seagate does not offer recovery services for free.  Since my drive is still under warranty, they are willing to give me a free replacement drive.  But for recovering the data for the kind of problem my drive has, they will charge thousands of dollars.

[jackdanielsesq]

Get hold of an executive - tell them the next call is to your lawyer

BR>Jack

jackdanielsesq: Seagate does not offer recovery services for free. Since my drive is still under warranty, they are willing to give me a free replacement drive. But for recovering the data for the kind of problem my drive has, they will charge thousands of dollars.

[Humanoid]

Seagate will be trembling with fear!