Problems With Flying Thai

[Nignoy]

every 14 to 16 months the wife and I have a 16 week jaunt around thailand and bali, because of the 7 or 8 flights in asia we have to book our main flights well in advance, we book and paid for this years flights with Thai in december last year, on recieving our diverse flight itinery in april , we started booking and paying for hotels and things, boy oh boy what a chuffing mistake, in july thai airways started amending the flight itinery bringing flights forward or changing the date even , upto now 7 flight time changes,some as little as acouple of hours , no worry about that , but now our flight time to leave Brisbane has been putback 24 hours and our return flight has been put back 2 days, we have emailed them, phoned their offices spoke to their computers but no repply they dont seem to be interested !! anyone else had these sort of problems

[dragonfly94]

every 14 to 16 months the wife and I have a 16 week jaunt around thailand and bali, because of the 7 or 8 flights in asia we have to book our main flights well in advance, we book and paid for this years flights with Thai in december last year, on recieving our diverse flight itinery in april , we started booking and paying for hotels and things, boy oh boy what a chuffing mistake, in july thai airways started amending the flight itinery bringing flights forward or changing the date even , upto now 7 flight time changes,some as little as acouple of hours , no worry about that , but now our flight time to leave Brisbane has been putback 24 hours and our return flight has been put back 2 days, we have emailed them, phoned their offices spoke to their computers but no repply they dont seem to be interested !! anyone else had these sort of problems

Yep that's why I will never fly with them again, hopeless. After buying a one way ticket they emailed me to say I could not use it without giving a reason. No replies ever to further emails or phone calls. I had to travel over 200 miles to the office in London then the girl there did not know and had to phone TG at heathrow who said no problem at all!. When I asked why it was so hard to contact them and why I had been given the wrong info about the ticket the girl in the office said a lot of workers at Thai did not know the new viisa rules. As I said hopeless and they don't deserve custom.

[tw25rw]

every 14 to 16 months the wife and I have a 16 week jaunt around thailand and bali, because of the 7 or 8 flights in asia we have to book our main flights well in advance, we book and paid for this years flights with Thai in december last year, on recieving our diverse flight itinery in april , we started booking and paying for hotels and things, boy oh boy what a chuffing mistake, in july thai airways started amending the flight itinery bringing flights forward or changing the date even , upto now 7 flight time changes,some as little as acouple of hours , no worry about that , but now our flight time to leave Brisbane has been putback 24 hours and our return flight has been put back 2 days, we have emailed them, phoned their offices spoke to their computers but no repply they dont seem to be interested !! anyone else had these sort of problems

How do they notify you? Did you use a travel agent? I don't see how they can change the date of your booking assuming they fly out of Brisbane every day.

[Nignoy]

every 14 to 16 months the wife and I have a 16 week jaunt around thailand and bali, because of the 7 or 8 flights in asia we have to book our main flights well in advance, we book and paid for this years flights with Thai in december last year, on recieving our diverse flight itinery in april , we started booking and paying for hotels and things, boy oh boy what a chuffing mistake, in july thai airways started amending the flight itinery bringing flights forward or changing the date even , upto now 7 flight time changes,some as little as acouple of hours , no worry about that , but now our flight time to leave Brisbane has been putback 24 hours and our return flight has been put back 2 days, we have emailed them, phoned their offices spoke to their computers but no repply they dont seem to be interested !! anyone else had these sort of problems

How do they notify you? Did you use a travel agent? I don't see how they can change the date of your booking assuming they fly out of Brisbane every day.

Well Firstly Thai Airways fly out of Brisbane 2X a day , they notify us by email, but do not answer if you reply and make a query, And TG flight desk at Brisbane international , seem to be just going through the motions, its a real pain in the arse when houseswaps and housesitters are arranged for specific dates, to be quite honest even Air asia are performing Better than thai airways these days, but this is definitely our last time with thai