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http://www.cringely.com/2009/12/ask-and-ye-shall-receive/

This is good fun, according to one Mr. Cringley, it's now a good time to take your Apple gear to the Apple dealers and get great service. Even better than usual.

I don't know if it's true or not, but according to the article, Apple is determined to win a 10th JD Power award for quality and support in a row - at any cost. So they should be very receptive to your every complaint and niggle just now :)

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