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Telecommunications Consumer Protection


lazygourmet

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What were the problems?

> constantly loosing connection with (ex) MaxNet, which never happened before they became 3BB

Who solved them?

> a morning phone call to 02-6346000... they contacted their main office -thing that we tried to do for the last two months, but in vain-

How did they solve them?

> same day in the afternoon 3BB workers (still wearing TT&T uniforms!) came home with a new adsl router, changed all outside cables... and gave us a FREE wireless router & FREE 10mb upgrade as an apologize!

Now, it works as a charm :)

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