I could use some feedback on these guys, if at all possible. Do not want to splurge $$ and service sucks.

Thanks!!

I bought 3 IMACs at the Apple Store at Esplanade Mall on Ratchadapisek and have nothing but nice things to say about the sales and service

There are very knowledgeable and helpful

What was your problem there, can I ask ?

Edited January 25, 201016 yr by Kimera

You should be more specific with your question as to which shop you are considering.. There are many Apple dealers in Phuket at Central, Big C, Jungceylon.

Not any one store, just the company itself. We have all heard nightmares of after sales support with Thai companies, etc. Just a general question about them, is all.

Not any one store, just the company itself. We have all heard nightmares of after sales support with Thai companies, etc. Just a general question about them, is all.

In the last 2.5 years, I've bought a 17" MacBook Pro, a 24" iMac, and a MacBook Air from iStudio in Central Festival (as well as numerous other accessories such as a Time Capsule, various portable speakers etc), and have always had good service. It helps that Mac's are reliable to start with, though if you're going to make an expensive purchase, you might consider the option of the extended warranty (not that I've needed it on any product that I've bought).

Not any one store, just the company itself. We have all heard nightmares of after sales support with Thai companies, etc. Just a general question about them, is all.

Don't know about Phuket Apple dealers, or local iStudios.

I have had good service from the Bangkok iStudios, run by "UFicon". UFicon merged with Mac Mart (one of Bangkok's original Apple resellers), with whom we've done business for over a decade.

UFicon

In Bangkok, we have Macintosh Center, Thailand's authorized Applecare Service Center. Once again, for over a decade, we have received great service.

Macintosh Center

IMHO, Applecare is a good investment.

Thanks everyone for the information! Good info all around.