Hi, I would like to ask you people how to move on with the following problem.

In December last year I bought a Sattelite receiver from www.eldsat.com, when I received the Receiver all the plastic of screens etc was already removed, the remote control had already traces of use, and there was a scratch in the plastic screen of the receiver also the sticker ont he site gave a date of 3 months earlier.

I have complained about it and and send back the receiver as I wanted a new one and not a used one.

It cost me almost a month after calling for my product etc before I received the Receiver back, I even have been treatened by this guy.

Any way the receiver was the same one so I had an used receiver for what I normally wouldnt pay the full amount.

Now after 5 months the receiver stoped working so I send emails (around 6 or 7) I called several times always you need to put a number so they call you back.

I have send my receiver for repair on the 4th of June and never had any response on emails, telephone calls or whatever.

So what I would like to know is if I can go to police station asI find this stealing from clients.

THey received the Receiver what I have send signed, and never heard something back so the guy got my money and my receiver this is stealing from clients.

The guy is English and I can tell you that Im very dissapointed, and learned my lesson.

Buy something local, I bought a new receiver and when I have a problem they guy is in ours here to help me.

Thanks in advance.

elnagtegaal Chiang Mai

Can't help much, but thanks for putting the warning out to others.

You will need to get a policeman on-side to progress by the sound of it.