New Pool Ready For Water.....Who Pays For Water?

[rick99]

So....the new pool is ready for water, and the water here is dirty. So the company trucks in water and gives me a bill for 7,800 baht. Their first reason.....the contract does not say who pays for water. Second reason....the owner generally has to supply water. Is this true???????

Any comments on this greatly appreciated.

[gilbreth]

We see this often, pool commissioning is often forgotten about. Commissioning includes filling, balancing the water (alkaline, pH, chlorine, salt, cyuranic acid, etc). All of this should be specified in the contract up front. If not included, then the cost usually falls on the pool owner. Dirty water also has a not great effect on the new filter also, only potable water should be used when filling (not pulled out of a klong somewhere). What does it say in your contract regarding the first charge of chemicals also?

Gil

[JimShortz]

Sure you pay - did you expect them to pay for the water? really?

[gilbreth]

In some cases, when filling quickly is not urgent, we include a foot note in the contract - pool filling to be performed using customer's tap; customer agrees to pay for trucked water if ordered. Either way though, customer usually foots the bill (unless we screwed up and the pool needs to be re filled due to our mistake). We renovated a huge pool last year, and my guys started up the system forgetting to flush all the pipes first. Starting up the pool saw a "poof" of old concrete dust fly out of the returns into the pool all onto the nice new grout. Ouch. Luckily, there was just a little water in the pool, and we were able to drain and clean it right away. Great heart test though.

[johnbarpic]

I supppose you have an option fill it by your water company tap & take an age & hope its not turned off for periods while fillingor

use the tankers this was detailed in my contract

if its all finished & waiting I would just get the tankers in fill it & enjoy

[rick99]

Ok Thanks for the replies. I suppose I figured that when the contract said final payment when pool finished, that there would be water in it (with chemicals). Instead I guess in Thailand the pool opening party is BYOW....bring your own water. Something else to have a good laugh about

lol

[PoolDoctor]

Usually, water and chems are a line item in the invoice. Question - who is paying for the chemicals? If they are, then you have a "turn-key" contract, and they would be responsible for the water also. Final payment would only happen when the pool is full, balanced, and operating correctly (check for equipment leaks!).

On the other hand, if they asked you to pay for the chemicals, then it would seem they feel like their scope of work ends at completion of the pool, and you are responsible for filling, balancing and comissioning start up (not sure why they would feel this way though).

[147SAG]

In some cases, when filling quickly is not urgent, we include a foot note in the contract - pool filling to be performed using customer's tap; customer agrees to pay for trucked water if ordered. Either way though, customer usually foots the bill (unless we screwed up and the pool needs to be re filled due to our mistake). We renovated a huge pool last year, and my guys started up the system forgetting to flush all the pipes first. Starting up the pool saw a "poof" of old concrete dust fly out of the returns into the pool all onto the nice new grout. Ouch. Luckily, there was just a little water in the pool, and we were able to drain and clean it right away. Great heart test though.

Ok my pool is finished,and I know by my contract that I pay for the water.We have found where to get the potable water from but can't find a truck to deliever it for us,we have been turned down 3 times already to use the local water trucks.Any ideas where to get a truck from?We are in Na Kae,Nakhon Phanom area.

[spshop]

In some cases, when filling quickly is not urgent, we include a foot note in the contract - pool filling to be performed using customer's tap; customer agrees to pay for trucked water if ordered. Either way though, customer usually foots the bill (unless we screwed up and the pool needs to be re filled due to our mistake). We renovated a huge pool last year, and my guys started up the system forgetting to flush all the pipes first. Starting up the pool saw a "poof" of old concrete dust fly out of the returns into the pool all onto the nice new grout. Ouch. Luckily, there was just a little water in the pool, and we were able to drain and clean it right away. Great heart test though.

Ok my pool is finished,and I know by my contract that I pay for the water.We have found where to get the potable water from but can't find a truck to deliever it for us,we have been turned down 3 times already to use the local water trucks.Any ideas where to get a truck from?We are in Na Kae,Nakhon Phanom area.

you could go to the local orphodor sud council (they do roads in out of town area's yellow trucks) or even the local fire department, they all have water trucks and for me in the past could get it done. Tea money is advised.

[147SAG]

In some cases, when filling quickly is not urgent, we include a foot note in the contract - pool filling to be performed using customer's tap; customer agrees to pay for trucked water if ordered. Either way though, customer usually foots the bill (unless we screwed up and the pool needs to be re filled due to our mistake). We renovated a huge pool last year, and my guys started up the system forgetting to flush all the pipes first. Starting up the pool saw a "poof" of old concrete dust fly out of the returns into the pool all onto the nice new grout. Ouch. Luckily, there was just a little water in the pool, and we were able to drain and clean it right away. Great heart test though.

Ok my pool is finished,and I know by my contract that I pay for the water.We have found where to get the potable water from but can't find a truck to deliever it for us,we have been turned down 3 times already to use the local water trucks.Any ideas where to get a truck from?We are in Na Kae,Nakhon Phanom area.

you could go to the local orphodor sud council (they do roads in out of town area's yellow trucks) or even the local fire department, they all have water trucks and for me in the past could get it done. Tea money is advised.

They were the ones who turned me down in the first place.but the pool company found two trucks with water tanks on them for rent.Pool is full now and commissioned now.