jackspratt Posted July 20, 2010 Share Posted July 20, 2010 (edited) I am trying to get a USB Wireless Edge Modem (v1.0.8, purchased in Thailand) going for a friend. He doesn't have other internet access, living in the sticks. The computer is brand new, with W7 x64 Ultimate - which I suspect may be the problem. After plugging the dongle into the USB, some software seemed to have loaded, but an error message appeared "Reference Design Dragonfly Platform - no driver found". I have googled extensively, to no avail - other than perhaps the OS being the problem. Any suggestions/help appreciated. Edited July 20, 2010 by jackspratt Link to comment Share on other sites More sharing options...
richardt1808 Posted July 20, 2010 Share Posted July 20, 2010 It's a safe bet that it is either a W7 driver issue, or, could be that the modem doesnt support 64bit. Did you goodle the manufacturer website and check for 64bit support ? Link to comment Share on other sites More sharing options...
backnamullagh Posted July 20, 2010 Share Posted July 20, 2010 Make sure you plug the moden in before you start computer it should work then i had same problem and this fixed it Harry Link to comment Share on other sites More sharing options...
jackspratt Posted July 20, 2010 Author Share Posted July 20, 2010 Thanks for the suggestions guys. Richardt - the dongle has no indication of the manufacturer. backnam - tried that (deleted the previous stuff first), unfortunately didn't work. :( Link to comment Share on other sites More sharing options...
Jiu-Jitsu Posted July 20, 2010 Share Posted July 20, 2010 Buy a better supported model? Link to comment Share on other sites More sharing options...
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