Macbook Pro Screen Dead

[ChiangMaiThai]

It's official. After 3 months of use, my new 15" MacBook Pro needs a brand new screen. Just shows stripes or flat grey now. iStudio said they will have to order from Singapore. All under warranty, but this really makes me question Apple. I thought this was the greatest thing ever until now. I wonder how mny other people have had to deal with faulty screens. At least the hard drive didn't die like my old HP....

[angiud]

My friend so happy with another Macbook just to discover after a month the first issues (CD/DVD drive never worked-HDD faulty and final stripes in the screen)

I don't say Apple is crap, but IMHO now is by far overvalued from some kind of people.

My 5 years old Compaq notebook never a problem and deep use.

My wife Lenovo laptop 6 YO same.

[Capealava]

Things happen to all machines. The good thing is the service and no questions asked. If you where in the USA you would have your computer back in 3 days. I always buy the extra 3 year warranty package with Apple and I would do that with any computer you buy. You can have major things go wrong with computers and paying a extra USA 300 can save you a lot of money. Apple is much better than any window computer-so do not lose heart. Have a good day

[nikster]

The "ordering parts from Singapore" thing is really a problem with Apple service in Thailand. With an ever-increasing user base you kind of wonder why they can't do better than that.

I agree with the above though, things go wrong with laptops, you need the 3 yr extended warranty. You can purchase that at any time during the initial year of ownership (but not after!).

My 17" MacBook Pro has been working perfectly for almost 2 years now and thusly now is the best quality laptop I ever had - for the past 12 years. Previous record holder was an Acer 803 TravelMate (business line, which they now don't make anymore) - this one had zero issues in a year, then I had to return it to my employer as I changed jobs. The MacBook Pro 17 - now 20 months of zero issues - nothing is rattling, nothing is scratched (glass screen really pays off here), this is good as new. For a laptop, that's amazing. Knock on wood

[britmaveric]

Suggest buying ASUS next time!

[Wiggy]

My 13" Mac Book Pro screen started to fail after two days. Called the Apple Store in Singapore and had a new one delivered in 5 days once the old one was received back in Singapore. Hopefully the new one will last a bit longer! I still think Apple are good though.

[Jimi007]

Mine is almost 10 years old. The screen, hard drive, DVD drive and everything else works fine. The "Y" key is a bit touchy as to how I hit it, but otherwise no problems, I did have to replace the battery once though...