wtk Posted March 31, 2011 Share Posted March 31, 2011 my 3bb premier service was cut off yesterday between 4 and 6pm and so was my friends' (from kata, rawai and chalong) but all of their services came back later yesterday. mine is still down. we have called 3bb 4 times and every time we get the same reply: "some people have problem in phuket, wait 2 hours". both ADSL and PPP lights are solidly on in the router and the status message under WAN says connected and the router settings show my speed etc. ip address, gateways, dns servers etc are just 0.0.0.0 i am just wondering if anyone else is (or knows someone who is) still cut off since a friend who lives only 1km away has his working. before anyone suggests, i have reset the router (to factory settings too) several times Link to comment Share on other sites More sharing options...
HDRIDER Posted March 31, 2011 Share Posted March 31, 2011 (edited) Mine was of yesterday as well, they will call me back (that was yesterday) still waiting for a call but my net is working right now Forgot: Nai Harn Edited March 31, 2011 by HDRIDER Link to comment Share on other sites More sharing options...
stevenl Posted March 31, 2011 Share Posted March 31, 2011 Yes, some problems yesterday afternoon with my 3BB here in Kata. Just had a bout 2 hours of very slow connections, now all working again. Link to comment Share on other sites More sharing options...
ozymandious Posted March 31, 2011 Share Posted March 31, 2011 No problem in Koh Keaw area Link to comment Share on other sites More sharing options...
LivinginKata Posted March 31, 2011 Share Posted March 31, 2011 Same with me in Kata, off late afternoon until just after 18.00. Seems to be a frequent time that 3BB goes down about 18.00 usually for about 30 minutes. Wonder why ??? Link to comment Share on other sites More sharing options...
wtk Posted March 31, 2011 Author Share Posted March 31, 2011 mine has not gone down like that but now i think it has been more than 24 hours straight out of service wonder if there is anything else i can try? the 1530 people are so clueless Link to comment Share on other sites More sharing options...
hkt83100 Posted March 31, 2011 Share Posted March 31, 2011 Same in Patong, was down yesterday for about 2 hours. When I called 1530 they knew about the problem. It was fixed about 6 p.m. Copy from the router: Data Rate: Downstream 7232 Upstream 634 kbps It is a TP-LINK. Link to comment Share on other sites More sharing options...
wtk Posted March 31, 2011 Author Share Posted March 31, 2011 so no one else's was down 24 hours? mine just came back 20mins ago Link to comment Share on other sites More sharing options...
HDRIDER Posted March 31, 2011 Share Posted March 31, 2011 I get DC many times a day, wonder if its worth trying TOT fiber Link to comment Share on other sites More sharing options...
nashslash Posted March 31, 2011 Share Posted March 31, 2011 No Internet for nearly 30 hours now. I called lastnight to be told yes there is a problem in Phuket and try again tomorrow .. Tonight I called again to be told exactly the same thing try again tomorrow ...the service centre staff at 1530 are clueless I don't know why I even bother to call them Link to comment Share on other sites More sharing options...
schlog Posted March 31, 2011 Share Posted March 31, 2011 No Internet for 30 hours in Phuket Town. Now all working again. Link to comment Share on other sites More sharing options...
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