bkkmick Posted June 25, 2011 Share Posted June 25, 2011 Hi My router just died so I went out and bought (what I thought) was a good new router, the D-Link DIR-825. Brought it home, installed as it said on the box, went through the connection wizard and...nothing. The wireless works (other PC's in the house see each other) but no internet connection. I got the lend of a neighbour's old Netgear router and it worked first time (what I'm using now). Has anyone any experience with D-Link? Any settings I might have forgot? Stab in the dark, I know, but I have to try. Thanks Mick Link to comment Share on other sites More sharing options...
lopburi3 Posted June 25, 2011 Share Posted June 25, 2011 You do have a modem for ADSL? This appears to just be a router without a built in modem. Link to comment Share on other sites More sharing options...
bkkmick Posted June 26, 2011 Author Share Posted June 26, 2011 Gulp! There's a socket for a phone line. What an idiot! Two True engineers spent 45inutes trying to get it connected! Thanks for the heads up. Link to comment Share on other sites More sharing options...
tomat Posted June 26, 2011 Share Posted June 26, 2011 Most WiFi routers (without modem built-in) still have a port on the back labelled WAN, but if you set up the router to bridge your internet connection you won't use that port for anything, not even the connection from the modem. Link to comment Share on other sites More sharing options...
bkkmick Posted June 27, 2011 Author Share Posted June 27, 2011 Urghhh....On Sunday I bought a modem. I connected that to my PC to get connected to the internet, no problem. Then I plugged the "internet out" of the modem to the "internet in" of the router, and....nothing. Still won't connect to the internet. Guess I'll have to take it on the chin and go and buy a modem/router. Learn from my mistake! Thanks Link to comment Share on other sites More sharing options...
Supernova Posted June 27, 2011 Share Posted June 27, 2011 (edited) No need to go out and spend more cash when you've already got everything you need. I can walk you through configuring it to work, but first I need to know what modem you're using. So... Whenever you're ready... Edited June 27, 2011 by Supernova Link to comment Share on other sites More sharing options...
sammycic Posted June 27, 2011 Share Posted June 27, 2011 Did you run the installation CD while you still had the modem connected to the PC. With my dlink dir 655 i did this and it picked up my username and password and connected straightaway. I am very happy with it. Link to comment Share on other sites More sharing options...
bkkmick Posted June 27, 2011 Author Share Posted June 27, 2011 GREAT! I was told to buy a ZuXEL P-600 router to use as the modem. As I said I managed to connect it to the internet and all lights are green. The Internet (world) icon on the D-Link router is orange. (I did run the installation as detailed on the box) Thanks Mick Link to comment Share on other sites More sharing options...
Supernova Posted June 27, 2011 Share Posted June 27, 2011 I take it you want to use the WiFi capabilities of the D-Link, whilst using the Zyxel P-600 to connect... Link to comment Share on other sites More sharing options...
bkkmick Posted June 27, 2011 Author Share Posted June 27, 2011 Yes, Super, that sounds about right. Link to comment Share on other sites More sharing options...
Supernova Posted June 27, 2011 Share Posted June 27, 2011 Connect the D-LINK (you'll need to disconnect the Zyxel first), and configure as follows... D-LINK DIR-825 Configuration 1. Go to Network Settings > Router Settings Router IP Address: 192.168.1.2 Apply and Save the changes. If asked to reboot device, click NO. Note - This will change the router IP from 192.168.0.1 to 192.168.1.2. The "Subnet Mask" should already be 255.255.255.0. 2. Go to Network Settings > DHCP Server Settings UNCHECK "Enable DHCP Server" Apply and Save the changes. If asked to reboot device, click YES. Now disconnect the D-LINK and reconnect the ZyXEL and configure as follows... ZyXEL P-600 Configuration 1. Go to Network > LAN > DHCP Setup DHCP: Server IP Pool Starting Address: 192.168.1.100 Pool Size: 32 Click Apply. Reboot the router. Use a crossover cable -- plug one end into the Zyxel LAN port and the other into the D-LINK LAN port. Link to comment Share on other sites More sharing options...
bkkmick Posted June 27, 2011 Author Share Posted June 27, 2011 (edited) Wow, great stuff Super, unfortunately I fell at the first hurdle. Changing the Router IP address results in the following error message: Reserved IP address 192.168.0.12 should be within the configured DHCP range. I was careful entering the correct IP address as you indicated - I didn't enter 192.168.1.100. Doomed! This is the screen before the error message pops up (I cannot save this screen): Edited June 27, 2011 by bkkmick Link to comment Share on other sites More sharing options...
Supernova Posted June 27, 2011 Share Posted June 27, 2011 Wow, great stuff Super, unfortunately I fell at the first hurdle. Changing the Router IP address results in the following error message: Reserved IP address 192.168.0.12 should be within the configured DHCP range. I was careful entering the correct IP address as you indicated - I didn't enter 192.168.1.100. Doomed! Make that 192.168.1.2 This is on the DLINK device. When you've done that, disable DHCP on DLINK. Link to comment Share on other sites More sharing options...
Supernova Posted June 27, 2011 Share Posted June 27, 2011 (edited) Is the Zyxel ALSO connected as well? You might want to disconnect the Zyxel device first... When changing the router ip, you'll need to exit the WebUI (close your browser) then login again with the new IP. BTW, uncheck "Enable DNS Relay" on the D-LINK. Edited June 27, 2011 by Supernova Link to comment Share on other sites More sharing options...
bkkmick Posted June 27, 2011 Author Share Posted June 27, 2011 Hi Super. I did type in 192.168.1.2 but the error that popped up said 192.168.0.12 (not what I typed in. Yes, I've disconnected the Zyxel. I'll uncheck "Enable DNS Relay" now... I'm trying to sort an issue with our web server at the same time so it's difficult to disconnect from the net at the moment (waiting on someone from support to switch to my Chat box. Thanks again. Link to comment Share on other sites More sharing options...
Supernova Posted June 27, 2011 Share Posted June 27, 2011 When you get the chance, connect the DLINK (by itself) and make the changes then. You may also want to clear your browsers cache as well. Link to comment Share on other sites More sharing options...
bkkmick Posted June 27, 2011 Author Share Posted June 27, 2011 Will do thanks Super, gonna be a while though...this other issue's taking more time than I expected. <groan> Link to comment Share on other sites More sharing options...
bkkmick Posted June 28, 2011 Author Share Posted June 28, 2011 (edited) Thanks for your help Super. I tried all of what you said but I still cannot get it to work. That problem I was dealing with yesterday took until 11pm - I couldn't log onto the support site so I had to dial into a remote computer and connect to geotrust.com from there!? I can't spend any more time on this so I'll have to spend money and buy a new modem/router (and remember the modem part this time). All the best p.s. Anyone care to suggest a good modem router? N+300 (or the like as I want it to cover the house) Edited June 28, 2011 by bkkmick Link to comment Share on other sites More sharing options...
lopburi3 Posted June 28, 2011 Share Posted June 28, 2011 Have been using a TP-Link TD-W8960N for about three months and it is excellent. Much better than previous D-Links and Cisco Linksys. If you want to give what you have one more go set the Modem to bridged mode and then attach to router and see if you can get it working that way. Have never used separate units but believe that is how it should set up. Link to comment Share on other sites More sharing options...
bkkmick Posted June 28, 2011 Author Share Posted June 28, 2011 Thanks Lop, I'm off to Paradise Park now. I'll take a look for that one. Link to comment Share on other sites More sharing options...
lopburi3 Posted June 28, 2011 Share Posted June 28, 2011 I edited my post if you want to try getting you unit working. Link to comment Share on other sites More sharing options...
Supernova Posted June 28, 2011 Share Posted June 28, 2011 If you want to give what you have one more go set the Modem to bridged mode and then attach to router and see if you can get it working that way. Have never used separate units but believe that is how it should set up. The DIR-825 is already bridged by default. I've checked the user's manual and there's no option to select bridge or routing modes like other devices. FWIW, I also have two routers + 1 switch configured as follows: #1 TP-LINK TD-8810 IP Address: 192.168.1.1 DHCP: ON Mode: Routing === 4-port switch === #2 ZyXEL 1-port WiFi IP Address: 192.168.1.2 DHCP: OFF Mode: Bridge The ZyXEL unit functions as a wireless access point, while the TP-LINK is used to initiate PPPoE and is the DHCP server. Both the routers are connected to a 4-port switch. Link to comment Share on other sites More sharing options...
bkkmick Posted June 28, 2011 Author Share Posted June 28, 2011 I bought as Lop recommended. Setup was a breeze. It immediately connected to my main PC (win 7), iPhone and Galaxy Tab (good variety of operating systems there). The only thing it won't connect to is the PC (Win 7) in the living room. The wireless is connected and the PC is connected to the router but it says "no internet access" Weird. Link to comment Share on other sites More sharing options...
lopburi3 Posted June 29, 2011 Share Posted June 29, 2011 Maybe you need to make a new network connection on that other computer? Or maybe just re-boot? You mention wireless and connection so not sure if computer has wireless or line or both. Link to comment Share on other sites More sharing options...
bkkmick Posted June 29, 2011 Author Share Posted June 29, 2011 Thanks Lop. The computer in the living room (LR PC) has a wireless dongle to connect to the office PC. The funny thing is, when I first installed the new router, I connected the LR PC to it. No problem. Then I connected my Galaxy Tab toy and the LR PC hasn't connected since (maybe a coincidence - maybe not). I've rebooted everything. Disabled and re-enabled the network connection but no joy. Where's that drawing board? Link to comment Share on other sites More sharing options...
lopburi3 Posted June 29, 2011 Share Posted June 29, 2011 Suspect because you set up direct it is still looking for that connection for internet rather than using your other computer - why not leave it set direct to the router? You can still network/share/printer without it being directly connected to your office PC and can still be used when that computer is off. Link to comment Share on other sites More sharing options...
bkkmick Posted June 29, 2011 Author Share Posted June 29, 2011 Hello again Lop. I went into the router control panel and went through the Maintenance > SysRestart and that sorted it out. All connected now. Thanks for all the help. Link to comment Share on other sites More sharing options...
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