Garbled Screen

[bapak]

OS Windows Ultimate

Machine on and operating perfectly .. left for about 1 hour and on return, all screen text is garbles.

Desktop Icons show ok but text garbled..

Restarted and normal opening text ok but when get to Desk Top.. garbled.

Started safe mode same as above.

Run system disk to start at Restore Point... same as above.

Suggestions..

[engrin]

Using a serge protector?

[bapak]

Using a serge protector?

Not sure if asking if we use a surge protector or that we should use one.

We have one installed that protect all the units on our network.

[Supernova]

Have you...

- Scanned for malware and viruses

- Repair Windows 7 System Files with System File Checker

[ShopBoy]

try update graphic driver.

[bapak]

try update graphic driver.

[/

Machine only 1 month old.. new HP. with latest drivers... checked this on its delivery.

[bapak]

Have you...

- Scanned for malware and viruses

- Repair Windows 7 System Files with System File Checker

Cannot scan for malware, etc as cannot read screen..

Have run System File Checker from command.. negative result.

[Supernova]

Cannot scan for malware, etc as cannot read screen..

Try one of these solutions:

Dr.Web LiveCD

- Clean your computer of infected and suspicious files, help you copy important information to a removable data storage device or another computer, and then attempt to cure infected objects.

Avira AntiVir Rescue System

- The Rescue CD is a linux-based application that allows accessing computers to repair a damaged system, to rescue data or to scan the system for malware infections.

[voltsb333]

can you post a screenshot so we can see exactly what's wrong.

or you could try removing and firmly reconnecting the monitor cable.

Edited September 26, 2011 by voltsb333

[ShopBoy]

It's seems like you have tried all the possible remedy.

Sine it's only a month old bring it back to the shop and let the tech look at it.

[bapak]

Cannot scan for malware, etc as cannot read screen..

Try one of these solutions:

Dr.Web LiveCD

- Clean your computer of infected and suspicious files, help you copy important information to a removable data storage device or another computer, and then attempt to cure infected objects.

Avira AntiVir Rescue System

- The Rescue CD is a linux-based application that allows accessing computers to repair a damaged system, to rescue data or to scan the system for malware infections.

Ran Dr Web Live CD... did not see any apparent solution but on boot up, all was back to normal. So I have no obvious answer for the fix but it happened.

Thanks all.

[rakman]

Cannot scan for malware, etc as cannot read screen..

Try one of these solutions:

Dr.Web LiveCD

- Clean your computer of infected and suspicious files, help you copy important information to a removable data storage device or another computer, and then attempt to cure infected objects.

Avira AntiVir Rescue System

- The Rescue CD is a linux-based application that allows accessing computers to repair a damaged system, to rescue data or to scan the system for malware infections.

Ran Dr Web Live CD... did not see any apparent solution but on boot up, all was back to normal. So I have no obvious answer for the fix but it happened.

Thanks all.

Was that a power off and restart or hibernation restart? Sounds like video memory or screen page memory got clobbered some how. If you don't have AV or security protection, consider them quickly.

[bapak]

Cannot scan for malware, etc as cannot read screen..

Try one of these solutions:

Dr.Web LiveCD

- Clean your computer of infected and suspicious files, help you copy important information to a removable data storage device or another computer, and then attempt to cure infected objects.

Avira AntiVir Rescue System

- The Rescue CD is a linux-based application that allows accessing computers to repair a damaged system, to rescue data or to scan the system for malware infections.

Ran Dr Web Live CD... did not see any apparent solution but on boot up, all was back to normal. So I have no obvious answer for the fix but it happened.

Thanks all.

Was that a power off and restart or hibernation restart? Sounds like video memory or screen page memory got clobbered some how. If you don't have AV or security protection, consider them quickly.

A power off and restart. We have AV or security protection.