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Posted

I have just "upgraded" my internet from True ADSL to True Ultra High Speed Cable internet. Everything works fine except for one thing.

In the old set up I had a TP-Link wireless router and in a downstairs room I used a TP-Link access point for a LAN connection that I needed.

The new Cisco cable router supplied by true doesn't seem to have a very strong WiFi signal and worst of all I cannot connect my access point to the WiFi.

I can enter the setup site (or page) of the access point and make all the necessary changes but it just doesn't seem to work.

I contacted True and they sent two technicians round to fix the problem. I must admit I didn't have much confidence in them when they asked what an access point was. They eventually went into the setup page and started changing the settings to "wireless bridge" or "repeater mode". They played around for over an hour and at around 4.30 pm(knock-off time, I guess) they suddenly packed up and said " Cisco no support TP-Link".

I don't really believe that's the answer. ALL my other WiFi gadgets work fine so I am convinced it's something to do with the setup of the TP-Link access point.

I have a password on the Cisco router but I can't see anywhere on the TP-Link where I have to enter this password. Could that be the problem? I really can't remember how I did that in the original setup.

Anyone know what to do?

Posted

" I must admit I didn't have much confidence in them when they asked what an access point was. "

Actually, from what I can glean from your description, you are not using the TP-Link as an access point. You are using it a WiFi Ethernet adapter. The Cisco wireless router is the Access Point in your system, i.e., it allows you to access the provided network resource, the internet.

Setting up your TP-Link 'access point' as a wireless Ethernet adapter is very specific to the TP-Link hardware, and without the model #, etc., I can't even tell you if it's possible on that model.

Not surprising the Thai technician was confused.

Posted

Why would you use an AP as a WiFi connection?

You need to attach and setup single or multi-port Access point to your modem.

D-LINK WIRELESS 150 ROUTER (DIR-600)

Posted

" I must admit I didn't have much confidence in them when they asked what an access point was. "

Actually, from what I can glean from your description, you are not using the TP-Link as an access point. You are using it a WiFi Ethernet adapter. The Cisco wireless router is the Access Point in your system, i.e., it allows you to access the provided network resource, the internet.

Setting up your TP-Link 'access point' as a wireless Ethernet adapter is very specific to the TP-Link hardware, and without the model #, etc., I can't even tell you if it's possible on that model.

Not surprising the Thai technician was confused.

Uhm I can see that I haven't explained myself very clearly so I'll try again.

The old set up consisted of a TP-Link Wireless Modem Router TD-W8961D which was connected to my main PC and sent wifi throughout the house to be used on laptops and mobile phones.

I have two small black boxes, located very far from the Wifi router that need a LAN cable to access the Internet. I could have pulled two 30 or 40 meter long LAN cables from the router modem around the house and connected to these boxes but a much tidier solution was to set up a WiFi access point that picked up the signal from my router and sent it via a 50 cm lan cable to one of the boxes and a 5 meter LAN cable to the other box. The access point is a TP-Link TL WA701ND.

This is not a router but can be configured to work as: an access point, a client mode (like a wireless card) to connect with WISP, a repeater mode, or a bridge mode.

It has been working as an access point for over a year, picking up the Wifi signal and sending it via LAN to the boxes. The actual set up is a very simple process (or should be) but for some reason it doesn't seem to work. I must admit I haven't had time to play around with it since my first posting and won't have time until Saturday. In the mean time I will send an email to TP-Link to ask for advice.

I was just hoping someone here knew what to do.

Posted

Yes the access point should be in WiFi client mode (though different brands can use different terminology). Firstly make sure that the Cisco router is working properly ie. you can connect to it via WiFi ok with another device like a laptop. Once you are sure that is ok take the AP, connect it to your laptop or PC with a LAN cable and reset it to factory configuration by pressing the rest button for 30 seconds or more then releasing it. You should now be able to log in to the AP with a web browser at the gateway IP address which is likely 192.168.1.1 (if not, look at the manual or the properties page of your LAN adaptor). On the initial setup page you will need to login with something like admin/admin then follow the wizard to configure it is a wireless client, find the Cisco router and connect. Then save and reboot or what ever it asks. That's it.

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