lassebasse Posted October 28, 2012 Share Posted October 28, 2012 Me and the family are planning a trip to Pattaya in December and been looking for a hotel. We finally settled for the Jomtien Palm Beach Hotel and Resort. Since there were no rooms available on Agoda or the other hotel sites my wife called to make reservations. She spoke to a nice lady who said we could have rooms for our stay and we gave all details including our e-mail and then we waited for a confirmation. After a couple of days my wife called again and spoke to the same lady who said maybe there was someting wrong with her spelling our e-mail, better if we could send an email to the hotel and then they could just return the confirmation. OK said and done, I sent an e-mail to the adress on the hotel-site and we waited again. After a couple of days my wife called again and this time gor connected to the Reservations Manager, who was qute rude and said that the rooms were confirmed by him on the telephone!! Now it was time for me to call this guy. I told him that since we were travelling 5 people from Sweden I would very much like to have a written confirmation, he again said the he was confirming our rooms by telephone but finally agreed to confirm it by mail if I sent him an e-mail to his own e-mailadress at the hotel. Said and done. Today after 3 days I receive his "confirmation". " From: [email protected] Sent: Sunday, October 28, 2012 4:08 AM To: XXXX Subject: Re: Reservations Confirmed. -----Original Message----- From: xxxxxxxxxxxxxxxxxxxxx To: [email protected] Date: 10/27/12 12:07 Subject: Reservations Hello to you! I refer to my telephone-conversation with you a few minutes ago. My wife xxxxxx xxxxxxxx has made reservations with you for Dec 13 to Dec 17, two doublerooms (if possible with connecting doors). Please confirm by e-mail that we have these rooms. Best regards" I mean, what kind of confirmation is this? In my opinion a confimation should include Roomtype, Prize, Info about breakfest, Check-in and check-ot-times and a Wellcome notice and maybe moore.This hotel is really beginning to irritate me. This hotel is supposed to be 3 or 4 stars and cannot handle reservations. I am getting some bad wibes and think maybe we better cancel the rooms and start looking all over again. Would you settle for this kind of confirmation and go? Link to comment Share on other sites More sharing options...
ThaiRich Posted October 28, 2012 Share Posted October 28, 2012 Yes, I would go. This is Thailand. Very seldom do Thai's respond with emails. They are afraid they will make a grammar or spelling mistake and would rather loose business than make a mistake. 1 Link to comment Share on other sites More sharing options...
stevenl Posted October 28, 2012 Share Posted October 28, 2012 If you don't feel good about it, don't go, it would effect your whole vacation. Link to comment Share on other sites More sharing options...
smokie36 Posted October 28, 2012 Share Posted October 28, 2012 Its Fawlty Towers! Looked at the website....seems a pretty nice hotel. Link to comment Share on other sites More sharing options...
simple1 Posted October 28, 2012 Share Posted October 28, 2012 if you are that concerned contact their BANGKOK HEAD OFFICE 25/1 Sukhumvit Road (Soi 5) Bangkok 10110 Thailand Tel : (66 2) 254-1864-7, Fax : (66 2) 254-1869 E-MAIL : [email protected] 1 Link to comment Share on other sites More sharing options...
Sateev Posted October 28, 2012 Share Posted October 28, 2012 East meets Far North, cultures clash. Film at eleven. (I wouldn't worry at all, your rooms will be waiting. If not, a short walk will find a dozen similar rooms) Link to comment Share on other sites More sharing options...
guzzi850m2 Posted October 28, 2012 Share Posted October 28, 2012 Why don't you book another hotel via Agoda? Does it absolutely have to be Palm Beach Hotel?? You have thousands to choose from in the Pattaya area. 1 Link to comment Share on other sites More sharing options...
Dancealot Posted October 28, 2012 Share Posted October 28, 2012 It must be the monty phyton hotel reservation sketch that was never aired. If you do not feel comfortable with your initial contact with the establishment mentioned i suggest you book another hotel. Most hotels will email you the confirmed reservation accordingly. Link to comment Share on other sites More sharing options...
Bender Posted October 28, 2012 Share Posted October 28, 2012 pattaya is not a family destination... What kind of father are you? 2 Link to comment Share on other sites More sharing options...
Popular Post craigt3365 Posted October 28, 2012 Popular Post Share Posted October 28, 2012 pattaya is not a family destination... What kind of father are you? Pattaya has lots of families visiting. And lots of couples. Yes, it has it's seedy side, but Jomtien is much tamer and has some pretty nice beaches. OP: When you are there, try eating at PuPen. It's towards the end of Jomtien beach (South) with a big blue crab out front. Tables on the sea wall. Avoid Friday/Saturday if possible. Just did a search of their website. Looks quite nice. Even a bowling alley! Tripadvisor gives pretty good reviews: http://www.tripadvisor.com/Hotel_Review-g293919-d479482-Reviews-Jomtien_Palm_Beach_Hotel_Resort-Pattaya_Chonburi_Province.html As for the reservation, as mentioned above, call the main office and let them know your concern. I've done dozens of reservations like this in Thailand before. A few did cause me problems, but most went just fine. Have a great time! 3 Link to comment Share on other sites More sharing options...
craigt3365 Posted October 28, 2012 Share Posted October 28, 2012 A few posts have been removed from view. One for discussion of moderation which is against forum rules. Link to comment Share on other sites More sharing options...
PattayaPhom Posted October 29, 2012 Share Posted October 29, 2012 I pass there on a daily basis, if you want to PM me your surname, I can check at reception for you Link to comment Share on other sites More sharing options...
craigt3365 Posted October 29, 2012 Share Posted October 29, 2012 Another post has been removed from view. Please don't violate forum rules: 8) Not to post extremely negative views of Thailand or derogatory comments directed towards all Thais. The next violation will result in a posting holiday. Hope you understand. Link to comment Share on other sites More sharing options...
PattayaPhom Posted October 29, 2012 Share Posted October 29, 2012 (edited) Its a shame you had a bad experience of Pattaya/Jomtien. Pattayas image of sex city will never be shaken off however the transformation in the past 5 or so years has changed the area. Yes of course there are drugs and the seedy areas but to say you never noticed a Western family while here would suggest you maybe were in the wrong places. Take a look in any of the shopping malls or the restaurants early evenings, there are many young couples or families enjoying their vacation. Pattaya has a lo to offer for families if you look for it. Edited October 29, 2012 by craigt3365 deleted removed post 1 Link to comment Share on other sites More sharing options...
guzzi850m2 Posted October 29, 2012 Share Posted October 29, 2012 (edited) You obviously haven't been here for a long time, more and more family's comes here with their kids for holidays incl. Westerners. Pattaya area has much more to offer than bar girls. Edited October 29, 2012 by craigt3365 deleted removed post 2 Link to comment Share on other sites More sharing options...
craigt3365 Posted October 29, 2012 Share Posted October 29, 2012 Apologies to the 2 above members who replied to a post I've removed. Your posts are right on. Pattaya has changed a lot in the past few years. It ain't Tahiti...but then again...Tahiti is dang expensive!!! 1 Link to comment Share on other sites More sharing options...
beano2274 Posted October 29, 2012 Share Posted October 29, 2012 Try booking.com or hotelscombined.com if you are not happy Link to comment Share on other sites More sharing options...
lassebasse Posted November 17, 2012 Author Share Posted November 17, 2012 Hmm, just noticed that this hotel has charged my creditcard for one night!! Is this normal to charge in advance?? Link to comment Share on other sites More sharing options...
stevenl Posted November 17, 2012 Share Posted November 17, 2012 Hmm, just noticed that this hotel has charged my creditcard for one night!! Is this normal to charge in advance?? Yes, quite often even full payment in advance is required. Link to comment Share on other sites More sharing options...
IMA_FARANG Posted November 17, 2012 Share Posted November 17, 2012 I checked on www.agoda.com and got a notice that there are currently no rooms available at that hotel for the 13th to the 17th of December. As the email the hotel manager sent you seems to indicate you should have reservations....but the hotel is now full for those dates. That is a popular hotel and Agoda is discountimg rooms there over that period....which is probably why its full. If you had used Agoda (or one of the hotel booking services) you would have recieved an emailed hotel voucher and gaurentee with all the details of rates and such that you could print out and present to the hotel reception on arrival. It would also have a reservation code number from Agoda which would be in the hotel computer....including details of your credit card payment and your special request for two adjoining rooms with connecting door. I would go anyway, there are many hotels of similar standard in that area. But the choice is up to you, Link to comment Share on other sites More sharing options...
Shot Posted November 17, 2012 Share Posted November 17, 2012 I would eat a cheese sandwich. I like cheese Link to comment Share on other sites More sharing options...
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