KhunTao Posted February 11, 2013 Share Posted February 11, 2013 I bought tiles at boonthavorn on sukhumvit two years ago, however lost their invoice/receipt. I went back to ask for a copy and was told that I needed to go to the police to report the loss if this invoice/receipt ???? This seems strange, it's merely a piece of paper that I lost, not my passport or driving license. I consider this to be a matter of customer service, not a police matter. Anybody else had the same experience at boonthavorn or elsewhere ? Anybody understands their rationale ? Link to comment Share on other sites More sharing options...
craigt3365 Posted February 11, 2013 Share Posted February 11, 2013 That's ridiculous. Ask to speak with the manager. They seem to have a pretty good invoicing system. But perhaps they clean out everything in a year or so? Do you have a Thai speaking partner that can help? Just in case??? Link to comment Share on other sites More sharing options...
fakename Posted February 11, 2013 Share Posted February 11, 2013 Why would you need a two year old receipt? Maybe they just dont want to go to the trouble of getting a copy for you, or maybe they dont understand what you actually need. Link to comment Share on other sites More sharing options...
Upnotover Posted February 11, 2013 Share Posted February 11, 2013 I lost (threw away) a warranty document from Isuzu and when I needed it later I had to do the same thing, police report and then they got me a copy no problem. Although seemed strange to me it was easy enough to do. Link to comment Share on other sites More sharing options...
Pdavies99 Posted February 11, 2013 Share Posted February 11, 2013 Come on now!! I can just imagine going into B & Q in the UK and asking for a copy of a receipt issued two years ago! Get real! 2 Link to comment Share on other sites More sharing options...
dec Posted February 12, 2013 Share Posted February 12, 2013 is there something i'm missing here ? ..why would you want a 2 year old receipt for floor tiles ... Link to comment Share on other sites More sharing options...
MJCM Posted February 12, 2013 Share Posted February 12, 2013 OP are you by any chance looking to buy the same tiles and thus need the invoice ? If that is the case, don't bother as the different batches of tiles will have slightly different colors. I was always advised to buy only tiles from the same batch. 1 Link to comment Share on other sites More sharing options...
Langsuan Man Posted February 13, 2013 Share Posted February 13, 2013 If you are a member of Boothavorn's Loyalty program, boonthavornfamily, they will have a record of your purchase in their computers, which will give you the style of tiles you purchased two years ago Link to comment Share on other sites More sharing options...
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