Ebay Listings Are Gone From Thai Search Results

[Warlock]

Im a long time ebay buyer, mostly buy my books on ebay.

about 3 weeks ago i noticed a very weird thing, the listings what was there before are 99% gone.

let me make it clear and simple. I usually search books, lets make an example, Natsuo Kirino one of my favorite writer

a few weeks ago if i wrote down her name on ebay.com it has about 70-100 result

however one day to the next all listings are gone, if I write down her name on ebay.com today have only 1 result.

(and its true to all other items and writers 99% of listings gone)

i wrote to ebay, they replied the usual bullshit, they said they tested it and its true have only 1 result, but its not up to them as its depend on sellers when they list new items etc... bullshit.... all listings cant dissapear in 1 night

so i investigated further, i went through a vpn server, so my ip address was like im in the USA.

i searched again, and see the magic: 75 listings come up for Natsuo Kirino

(tested for everything else, every item is there)

IS EBAY BLOCKING THAI BUYERS? why would they do that? or they just blocking me?

the weird thing is, i tried all my computers and my gf-s, all computers if use thai ip address, no listings...

(but when go through vpn and use usa ip address, all listings there)

also I tried on my mobile phone, interestingly on my mobile phone the 75 listings also there even though my ip is thai on mobile too.

so anybody have any idea what is going on?

and can you make a test please if you write down Natsuo Kirino how many results you get? only one or about 75?

thank you

[noahvail]

I just checked your author, and only found 1 listing. However, there were 90 listings for Tolkien and 409 for Dickens, so it's hard to tell what's going on. I use TOT up in Isaan.

[Warlock]

I just checked your author, and only found 1 listing. However, there were 90 listings for Tolkien and 409 for Dickens, so it's hard to tell what's going on. I use TOT up in Isaan.

thank you for testing

i tested what you said using usa ip, tolkien you said 90 listings, very small number, it has more than 7500 listing on ebay.com

check your self go through www.anonymouse.org fro ebay.com so your ip will be masked, and all 7500 listings appear for tolkien

[kaorop]

feebay is pathetic compared with a few years ago, they change things for no apparent reason which

inconviences sellers and buyers

of course they dont care being so big now

but i know many many who dont bother anymore

thats buying or selling

i avoid it as best i can and recommend anyone else to

to big for it boots comes to mind

[TheVinylMan]

this link is showing 150 listings in the UK http://www.ebay.co.uk/sch/i.html?_trksid=p5197.m570.l1313&_nkw=Natsuo+Kirino&_sacat=0&_from=R40

[lemoncake]

I believe its due to sellers postage location settings.

If sellers chose NOT to post to Thailand, it will not appear in your search results when you doing search from Thailand

[Warlock]

this link is showing 150 listings in the UK http://www.ebay.co.uk/sch/i.html?_trksid=p5197.m570.l1313&_nkw=Natsuo+Kirino&_sacat=0&_from=R40

yes, thank you, I checked other ebay pages like this Uk, Au, ca, all of them has listings availinle to thailand, Only the biggest market .com blocked to thai buyers

[Warlock]

I believe its due to sellers postage location settings.

If sellers chose NOT to post to Thailand, it will not appear in your search results when you doing search from Thailand

i thought of this too, but when i go up using usa ip, and find items what not appear using thai ip, most of them ship to thailand so no problem with that, i was even able to buy the item with the thai ip after i had its item number and was able to see the item page

[Warlock]

also i wrote to ebay again yeterday confronted them with the block, in they answer the surprisingly admit blocking thai buyers:

"Thank you for contacting eBay. My name is Samantha, and I would be happy to help you.

I understand that you're no longer able to view Worldwide Shipping options or change your location in order to view international items that are available to other countries. I'm happy to explain the changes to your eBay viewing experience.

Recently, eBay changed the way items are shown to you and members in your country. We've implemented changes that only show you items which are available to be delivered into your country. We determine this by the IP address on your computer, so when you are blocking your computer that is why more search results will appear. At this time, this new experience is not able to be reverted back to the previous view. We understand that for a select few members this may be not be the preferred view and experience on eBay. However, for many of our members, this is a more enjoyable and intuitive way to experience eBay.

We value your point of view and I have passed along your preference to experience the old view of eBay. Responses like yours helps to shape how eBay will continue operating in the future.

If you have any further suggestions please feel free to email us, or use the link below
http://pages.ebay.com/help/account/suggestions.html

While looking into this, I did notice that you have been a member since 01/10/2006. That is very exciting! We are glad to have you be a part of our eBay Community!

I hope this information was helpful. Have a splendid day! Thanks for contacting eBay.

Sincerely,

Samantha E.

eBay Customer Service."

[Warlock]

here is a sample to prove ebay is a liar.

if you search for natsuo kirino using thai ip address, only 1 book shows up.

however here is an item number search for it: 310622007863

you will see this item is available to ship to Thailand but still, it not show up in search result, just if you search specifically by its item number

[CHARLES1949]

i was searching ebay this morning for legg's sausage seasoning and got one result...

i just used anonymouse website and got several pages of listings for the same search...

so they are blocking people looking from other countries...

i have anything i purchase sent to my brother who ships it to me...

usually i will order several items...

[Chicog]

Notwithstanding all the bitching, blame all the petty criminals in Thailand that commit payment card fraud.

[Suradit69]

I've had a problem with eBay searches too. Sometimes I seem to be viewing via the Singapore site or the US site or the Thai site. Even to edit my own listings I sometimes have to close the window and reopen or I get a message saying "that facility is not currently available."

But when it comes to searches, when you open a search window, on the left-hand side if you scroll down a bit there's a choice of locations. Choose WORLDWIDE and that seems to bring up the maximum number of items.

And you'll probably have to check that box whenever you search (unless there's a way to save it in preferences ... I haven't tried that yet).

Edited March 25, 2013 by Suradit69

[Warlock]

I've had a problem with eBay searches too. Sometimes I seem to be viewing via the Singapore site or the US site or the Thai site. Even to edit my own listings I sometimes have to close the window and reopen or I get a message saying "that facility is not currently available."

But when it comes to searches, when you open a search window, on the left-hand side if you scroll down a bit there's a choice of locations. Choose WORLDWIDE and that seems to bring up the maximum number of items.

And you'll probably have to check that box whenever you search (unless there's a way to save it in preferences ... I haven't tried that yet).

Thank you for the feedback. unfortunately ebay even blocking this location search on the ebay.com page if you search from Thailand, only available to choose on the left side, if i use ebay .com my ip address blocked.

also eBay sent me new message yesterday, finally they admitting that they are messed it up and they working on it now, im just a bit puzzled why it take so long... nearly 3 weeks by now... maybe they not intend to fix the issue...

from ebay:

"Thank you for contacting eBay Customer Service. My name is Helen and I will be glad to assist you today.

From your letter I see that your concern is in regard to not being able to see all the items that can be shipped to you from all around the world. Let me explain what happened.

You have been opted into a new program that will automatically filter your results to show only items that will ship to you. This program also allows for Customer Support by means of email to help with possible language barriers. This is part of our effort to improve the global buyer experience on eBay.

When we uploaded this program, however, there was a small glitch that came along with it. This glitch will, at random, prevent you from seeing certain listings in the search results. This is what happened in your case.

Our technical team has been working on this glitch, and continues to do so. At the time there’s no estimated date that the problem will be fixed.

Please understand that we value your feedback and possible desire to experience the old view of eBay, and opinions and feedback like yours helps to shape how eBay will continue operating in the future. If you have any opinions or suggestions please feel free to e-mail us, or use the link below

http://pages.ebay.com/help/account/suggestions.html

Your feedback should help us to resolve this unpleasant situation, so please, use the link above.

I hope the information above is helpful to you and we are very happy to have you as a member on eBay.

We are sorry for the inconvenience.

Sincerely,"

[bobl]

Personally I prefer (the option) not to be shown items that can't be shipped to Th. Makes for a much easier search. Makes perfect sense to me that they wouldn't bother showing me items that couldn't be shipped to my account's shipping address (be that Th, UK or Timbuktu...). But I say 'the option' because should I fail to find what I'm looking for it's always an option to go wider and have it delivered to an alternative address then sent over.

From ebay's response, it sounds like that's along the lines of what they're trying to achieve, but failing miserably - especially if it's 'hiding' entries where the shipper DOES have Th as a shipping option.

[Suradit69]

Personally I prefer (the option) not to be shown items that can't be shipped to Th. Makes for a much easier search. Makes perfect sense to me that they wouldn't bother showing me items that couldn't be shipped to my account's shipping address (be that Th, UK or Timbuktu...). But I say 'the option' because should I fail to find what I'm looking for it's always an option to go wider and have it delivered to an alternative address then sent over.

From ebay's response, it sounds like that's along the lines of what they're trying to achieve, but failing miserably - especially if it's 'hiding' entries where the shipper DOES have Th as a shipping option.

"Personally I prefer (the option) not to be shown items that can't be shipped to Th ..."

But from my experience many items that "ship worldwide," including Thailand, get eliminated too. I check out coins and currency most often and unless I continually recheck the "worldwide" option, even sellers located in Thailand ... as well as many others who will ship to Thailand ... don't show up.

I recently listed an old Thai coin that I indicated would ship only to Thailand. Whenever I did a search with eBay's default, it did not appear. If I checked "worldwide," the number of items listed jumped from 50 to 1300, including my own listing.

Sometimes everything I see shows prices in Singapore dollars. Sometimes it's US dollars and an approximate calculation into baht. Sometimes I can't even edit my own items for sale. I have to close the open eBay windows and open again so it goes back to US listings and then I can edit.

It may be the intent to remove items that can't be shipped to Thailand, but the technology isn't doing what it's supposed to be doing.