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Seagate Thailand Apologises For Wrong Export Data Input


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Seagate apologises for wrong export data input
The Nation

BANGKOK: -- Seagate Technology (Thailand) issued a statement yesterday, apologising for the input of wrong export data in April which resulted in the incorrect value of Thailand's export in the month.

In the statement, Jeffrey Nygaard, senior vice president & country manager, Thailand & Penang Operations, Seagate Technology (Thailand) Ltd. said that the wrong export value was caused by inaccurate data input by UPS to the Customs Department computer systems.

"As soon as our company became aware of this mistake, we directed UPS SCS Services (Thailand) - our customs clearance agent - to correct the data immediately. In addition, we are working with UPS to improve the process to ensure that this type of mistake will not recur in the future. On behalf of Seagate Technology (Thailand) and its supply chain, we apologise for the error that was made and the misunderstanding that is caused about the country’s total export value."

The Export Entry No. A024 15604 13412, item no. 15, was entered by a vendor of UPS on behalf of Seagate.

Edmund Pak Yew Lo, Managing Director of UPS SCS Services (Thailand) Ltd, the custom clearance agent for Seagate Technology (Thailand), acknowledged the error made by the vendor. After the export was completed, the Customs Department informed the parties that the product's value keyed in through the electronic systems was wrong. The figures were then immediately corrected. The cause of the vendor's error is being further investigated.

Last week, the Commerce Ministry had to revise the April’s export figure, following the wrong datta input. The value of Thailand's computer parts and components export to Hong Kong was overstated at US$12.8 billion or about Bt372.27 billion. It was later revised to $1.289 billion or Bt37.5 billion. The wrong data forced the Commerce Ministry to revise the April export growth figure to 2.89 per cent, against 10.52 per cent reported earlier.

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-- The Nation 2013-06-04

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Have they forgotten their numbers in this country . . . we know already that most of the official figures are bullshit to begin with, but it seems in this past week there are more and more "errors" coming to light when it comes to numbers. Forget learning a 2nd language, learn to count and add up first! :)

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12.8 vs 1.28.

Yeah, it's real hard to see where the error was or how it could have happened.

As for the Commerce Ministry, if they were using decent software it should have seen this as an outlier and dealt with it accordingly.

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It's crazy to think that one person at UPS has the power to inflate the entire countries export figures by 340 Billion THB with a single key stroke.

If I was a disgruntled employee at UPS I might be tempted to key something like 10000000000000 and wait for the Commerce minster to come out in tomorrows newspaper saying "Thailand is now more powerful that God"

Edited by dave111223
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It's crazy to think that one person at UPS has the power to inflate the entire countries export figures by 340 Billion THB with a single key stroke.

If I was a disgruntled employee at UPS I might be tempted to key something like 10000000000000 and wait for the Commerce minster to come out in tomorrows newspaper saying "Thailand is now more powerful that God"

Above is how the Tourism Authority of Thailand inputs their data.

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First mistake: Using UPS Thailand. THE most useless international courier company in the Kingdom.

So DHL is your courier of choice? FedEx won't even ship my goods and we were never able to get a quote from TNT. UPS has always been good to us, although DHL was also fine, just more costly.

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