Bangkok Police Unveil 'Online Complaint' Service
Khaosod Online


Pol. Maj.Gen. Adul Narongsak

BANGKOK: -- The Bangkok Metropolitan Police Bureau has announced plans for an online service which would allow citizens to file reports to the police conveniently from their home.

Pol. Maj.Gen. Adul Narongsak, Deputy Director of Metropolitan Police said in a press conference yesterday that the public would be encouraged to submit notifications and other documents about incidents to the police, in order to avoid extra costs from travelling and processing paper documents.

The Director of Metropolitan Police, Pol.Lt.Gen.Kamronwit Thoopkrachang, also agreed with the plan and had encouraged many officials to learn about the plan, Pol.Maj.Gen. Adul said.

So far, after the police discussed the plan’s objective with electro-technicians, 80% of the plan has now been completed, according to the officer. He added that the team will soon discuss about the budget and training for officials involved. The police are expected to adopt the online notification service by next budget year.

“88 police stations in Bangkok Metropolis area will run ′online stations′ of their own” said Pol.Maj.Gen.Adul, “The online gadget will allow public to access notification and complaint submissions, fine payment, document transaction, e-library, e-learning, games, e-investigation, and station contact.”

“Moreover, in terms of lawsuit submission, instead of the paperworks the police will just send all the relevant data via electronic forms to prosecutors right away, which should make the whole process progress faster and more economical” he added.

The Deputy Director also explained that the Bureau is working on “Miracle Eyes”, a project to install 1 million CCTV cameras all over the capital city which would be operated by the police and paid for by the building owners.

The pilot phase, expected to begin in October under the collaboration between TOT Corporations and the police, has had 500 participants signing up so far. The number of participants is expected to rise to 100,000 in the first year.

Moreover, the police are considering a plan to sign contracts with Kasikorn Bank and a number of shops which would see CCTV installed at the bank′s branches, pawn shops, and petrol stations.

The CCTV packages are provided in 3 types; (1) S-type, in which 1-3 cameras are installed to individual houses. The package cost 300 baht/month, (2) M-type, which should cost 750 baht/month for 4-10 cameras installment at banks, petrol stations, and other business building and (3) L-type, which 11-100 cameras are attached to schools, universities and factories. The L-type package would cost the venue owners about 1,500 – 2,000 baht/month.

According to the officer, all CCTV cameras will be connected to its central database at Metropolitan Police. In case of emergency, text messages will be sent to registered numbers to alert the venue owners.

Pol.Maj.Gen. Adul told our correspondent the project would be official unveiled in a ceremony this November. “Then, we will start the installation of the CCTV, and provide full services immediately.”

“The system is expected to provide better security for people 24 hours a day” the Deputy Director added.

Source: http://www.khaosod.co.th/en/view_newsonline.php?newsid=TVRNM09UWTROREV3T0E9PQ==

-- KHAOSOD English 2013-09-21

That will free up the policeman on the street to do his job and collect the bribes

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That will free up the policeman on the street to do his job and collect the bribes alt=thumbsup.gif>

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Yes for sure. Unencumbered by any paperwork , documentation, or audit trail whatsoever.

It will go straight to spam at police headquarters,case solved.

regards worgeordie

I read the headline as being able to complain about the Police on line ?

Convenient denunciation! That would be of good use if you want to get rid of your pesky neighbor. However, complaints about cops will most probably end up in the spam folder.

The lucky person who takes the complaints online. How much do think he will bet paid for hitting the delete key for certain complaints? Collecting tea money (from his brethren) without every having to leave his chair.

Think of the money to be made in setting this up, along with the CCTV cameras.

Have to pay for cctv package???? like paying extra for them to do their normal day job? keeps getting better here

Does anyone truly believe this crap?

Does anyone truly believe this crap?

I doubt it. The statement that it would save a lot of shuffling of paper gives the game away.

I once told an Immigration policeman that paper was an alien being from outer space intent on taking over the World, and using Thailand a a pilot scheme. He said that I didn't understand. I retorted that he didn't understand what a computer and decent database software could do. You may take it for granted that I had already received my one year's extension.

So can I pay my bung attach a picture of a cheque,will the receipt be a rare collectors item

Now, Why can't Thai immigration allow for e-mail reporting every 90. Now that the Thai police have discovered the computer and the internet, when will immigration wake up?

Absolute <deleted>. None of them even act on arrest warrents. Unless they're paid. So is there to be a 'pay by visa/mastercard/paypal app on their site?

The CCTV packages are provided in 3 types; (1) S-type, in which 1-3 cameras are installed to individual houses. The package cost 300 baht/month, (2) M-type, which should cost 750 baht/month for 4-10 cameras installment at banks, petrol stations, and other business building and (3) L-type, which 11-100 cameras are attached to schools, universities and factories. The L-type package would cost the venue owners about 1,500 – 2,000 baht/month.

And how much for the African drug dealers in Soi Nana to have the camera turned off or panned and tilted in the opposite direction from their and their facilitators crimes when required?

Have I got this right,, the police are asking people to log their complaints online (one can assume that this is for non emergency cases). So, no need for the police to attend anything that isn't a very serious crime. Also, they are charging owners of houses, buildings and institutions a monthly fee for the CCTV operation. Yet another commercial money spinner for what should be a public service.

The point of this is to save having to write out hundreds of police reports which will go nowhere at all and never see the light of day again. Now you can file your own report, print it out and save the BiB the whole trouble of writing in those books of theirs.

A great scheme whereby you can pay your bribe oh so conveniently at home. It will all be in Thai though because they don't want to miss out on the two tier bribe price list for foreigners so you will still hae to trot off to The police station to the one stop service where there will be no one on duty as the reports are now all done on line! Touché!

Edited September 21, 201312 yr by timewilltell

I encourage the people of Thailand to flood the service with complaints about crappy corrupt politicians and crappy corrupt police...

And the police will be able to read the complaints?

It's only in Thai.. They should have a English page as well...