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Re-entry permit (multiple) - used

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My gf has a multiple re-entry permit for her one year ed visa. Unfortunately, last entry back to bangkok she was unaware that the immigration office had unintentionally stamped USED on her multiple re-entry permit. Hence, whenever she goes out of bangkok she will be questioned on this issue. Can anyone help me as to how she can get the permit rectified or reinstated. She keep being troubled with this re-entry permit by the officer at exit point. By the way, is it possible for her to apply another re-entry permit (multiple ) by paying 3800 baths again.

Thanks.

She can visit immigration in BKK at CW-road and try to have the stamp corrected. They have a special desk for that.

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