rak sa_ngop Posted January 28, 2014 Share Posted January 28, 2014 I have just wasted over an hour trying to make an AirAsia on-line booking. I wanted to make a Counter payment at 7-11 but the site just sent me round in circles in the Payment part of the process. (If I made a credit card payment 180 baht extra and also maybe have to phone the UK for card clearance) I phoned the AA helpline and they offered to make the booking by phone, but the price was more expensive (no 20 pc discount). Final comment from the AA lady was that there are problems with the site on Firefox so try another browser. Internet Explorer did the trick for me. So 'Now Everyone Can Fly' but only if you have lots of spare time to make the booking and know a bit about computers. Jeeeeez 2 Link to comment Share on other sites More sharing options...
transam Posted January 28, 2014 Share Posted January 28, 2014 Nice info....... Link to comment Share on other sites More sharing options...
David48 Posted January 28, 2014 Share Posted January 28, 2014 Yes, I had the same issue with FireFox maybe 6 or 8 months ago ... just couldn't get it booked. But IE worked easily. I don't like IE ... but had to use it and no problems Link to comment Share on other sites More sharing options...
Ajaan Posted January 28, 2014 Share Posted January 28, 2014 Oh no...180 baht extra for a credit card payment?!? You're right, not "everyone" can fly...only the filthy rich!!! Link to comment Share on other sites More sharing options...
cnx355 Posted January 28, 2014 Share Posted January 28, 2014 Oh no...180 baht extra for a credit card payment?!? You're right, not "everyone" can fly...only the filthy rich!!! I had this surprise too when I booked a flight a few weeks ago. In the past the credit card service fee was around 40 bahts but AAseem to charge us the same amount ( 180 B ) that the Thai banks charge us if we use our debit card in a Thai ATM. Nok Air charged me a low service fee for using a credit card. If I remember it was Under 50 Bahts I also used Thai Lion Air this month and I paid no service fee to use my credit card. Link to comment Share on other sites More sharing options...
noodle Posted January 29, 2014 Share Posted January 29, 2014 I had a similar problem early last year when I tried to book AA with a credit card (and Firefox). I just used a different airline and still do. Link to comment Share on other sites More sharing options...
keestha Posted February 1, 2014 Share Posted February 1, 2014 This is a very old problem, AA's website randomly not accepting credit cards. Once a customer of mine had 2 credit cards issued by the same bank, AA's website rejected one but accepted the other one. Unbelievable they still seem to be unaware of the problem, or just unwilling to do something about it. Link to comment Share on other sites More sharing options...
yermanee Posted February 2, 2014 Share Posted February 2, 2014 This is a very old problem, AA's website randomly not accepting credit cards. Once a customer of mine had 2 credit cards issued by the same bank, AA's website rejected one but accepted the other one. Unbelievable they still seem to be unaware of the problem, or just unwilling to do something about it. It's just bad programming of their website. The site should be working with every browser available. It's just one of the many reasons I have never used them and never will. Yermanee Link to comment Share on other sites More sharing options...
KED Posted February 2, 2014 Share Posted February 2, 2014 I don't mind the AirAsia inflight experience (but their baggage check-in can be horrendous with all the mainland Chinese tour groups checking-in); however, their website is horrendous. If BangkokAir, NokAir, Lion or Thai have a smiliar fare - I book with them. But I must admit, AirAsia is frequently the cheapests option even with the nefarious add=on's. I would be much happier to book with them if their website were not such a bait and switch. Link to comment Share on other sites More sharing options...
Sparkles Posted February 3, 2014 Share Posted February 3, 2014 We have an Air Asia office in CM.I don't have credit card and they don't accept real money ie CASH,also if you book on line its cheaper. So it begs the question...... why have an office ? the world has gone mad, but we all know that. Link to comment Share on other sites More sharing options...
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