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Problem With Cargo Company


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I have encountered a problem concerning a cargo company .

I have delivered a package to this company, and received a date for delivery, airway bill, and certificate of origin.

Unfortunately it never arrived for its destination, and the ground-service in its final destination have never registered the number on the airway bill.

So as it seems I guess it was never shipped and they have made a false airway bill for us.

So my question is what can we do now?

Hope to get hope help on this one, thanks.

djalle

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What does your contract say about lost deliveries?

I'd then go and ask the shipper to provide you with a record of the item's receipt and forwarding.

If the item was registered when you delivered it, they must have a record of where it went.

Chase them down.

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