gavin310 Posted November 16, 2014 Share Posted November 16, 2014 I originally had the 1GB TrueMove H package, but I ran out of the high-speed 3G before the month was over, so I bought another package (the 5GB package). Now I just got a message saying the 1GB package will automatically renew tomorrow, but I already have the 5GB package with plenty of high speed data left. How can I prevent the 1GB plan from renewing tomorrow? Obviously I have no use for it at all. (You'd think TrueMove's system would be smart enough to see I already have a 3G package...) Link to comment Share on other sites More sharing options...
Popular Post Chicog Posted November 16, 2014 Popular Post Share Posted November 16, 2014 Common sense suggests you go to the True shop and explain your predicament.Or try and do it over the phone... 3 Link to comment Share on other sites More sharing options...
jacko45k Posted November 17, 2014 Share Posted November 17, 2014 Check this out... I have just put it into my favourites myself! 1 Link to comment Share on other sites More sharing options...
pitchag Posted November 17, 2014 Share Posted November 17, 2014 Common sense suggests you go to the True shop and explain your predicament. Or try and do it over the phone... TRY to do it over the phone in Thailand 2 Link to comment Share on other sites More sharing options...
MobileContent Posted November 17, 2014 Share Posted November 17, 2014 Common sense suggests you go to the True shop and explain your predicament. Or try and do it over the phone... TRY to do it over the phone in Thailand I am doing it all the time on 1331 Link to comment Share on other sites More sharing options...
Thaijack2014 Posted November 17, 2014 Share Posted November 17, 2014 You are asking the right question to the wrong people... anybody working for True here??? But the obvious was already mentioned... unless you can't speak english and you are running a translation software for your question.... Link to comment Share on other sites More sharing options...
Strangebrew Posted November 17, 2014 Share Posted November 17, 2014 Well two ways call or go there or don't pay for it. Link to comment Share on other sites More sharing options...
Chicog Posted November 17, 2014 Share Posted November 17, 2014 Common sense suggests you go to the True shop and explain your predicament. Or try and do it over the phone... TRY to do it over the phone in Thailand I have no problem talking to AIS in English. Just don't know about True. Link to comment Share on other sites More sharing options...
HooHaa Posted November 17, 2014 Share Posted November 17, 2014 Common sense suggests you go to the True shop and explain your predicament. Or try and do it over the phone... TRY to do it over the phone in Thailand why the laughter, i change packages etc all the time. it is hardly rocket science. English skills of true and AIS cutomer service officers is excellent. never had the slightest problem. Link to comment Share on other sites More sharing options...
samuijimmy Posted November 17, 2014 Share Posted November 17, 2014 Well two ways call or go there or don't pay for it. Not paying for it, can catch up with you, if one decides to use True again... so not a good idea.... they will want you to pay for the bills not paid.... All the OP needs to do is go to the True shop... or call as some have suggested! Link to comment Share on other sites More sharing options...
ThaiSanookGuy Posted November 17, 2014 Share Posted November 17, 2014 Can we do it on their internet iservice website ? Link to comment Share on other sites More sharing options...
sfokevin Posted November 18, 2014 Share Posted November 18, 2014 So Gavin how did you solve your problem? Link to comment Share on other sites More sharing options...
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